Operations Manager – Home Health
Polk County, FL
An established and growing home healthcare organization is seeking an experienced Operations Manager to lead its Polk County operation.
This leadership opportunity is ideal for a healthcare operations professional who enjoys building teams, driving business growth, and making a meaningful impact in the community.
The Operations Manager has full responsibility for the overall performance of the business, including financial results, team leadership, client satisfaction, and community engagement.
Responsibilities:
Operational Leadership
- Oversee the day-to-day operations of a growing home healthcare business
- Maintain full profit and loss (P&L) responsibility
- Drive revenue growth and manage expenses to achieve business goals
- Monitor KPIs and utilize scorecards to improve performance and accountability
- Develop and execute strategic initiatives that support operational success
Team Leadership
- Lead and develop a multidisciplinary team, including:
- Staffing professionals
- Clinical educators
- Scheduling personnel
- Client service team members
- Business development professionals
- Participate in hiring, coaching, and performance management
- Identify and develop future leaders within the organization
- Foster a positive, accountable, and high-performing culture
Community & Business Development
- Build relationships with referral partners and community stakeholders
- Participate in field visits with team members to support business growth and service quality
- Maintain a visible presence within the local market
- Identify opportunities to expand services and strengthen community partnerships
Qualifications
- Minimum of 10 years of professional work experience
- Preferred tenure of at least 3 years with previous employers
- Proven experience leading and developing teams
- Strong operational and financial management experience
- Experience with hiring and employee development
- Sales, service, or business development experience is a plus
- Experience in home health, hospice, senior care, healthcare services, or related industries strongly preferred
- Demonstrated ability to lead with professionalism, confidence, and accountability
Benefits
- Performance bonus opportunity up to 15%
- Medical, dental, vision, and life insurance
- 401(k) with employer match
- Paid time off and sick leave
- Comprehensive onboarding and leadership development program
- Ongoing executive coaching and training opportunities
Why This Opportunity?
This opportunity offers the chance to lead an established healthcare operation, build and develop a strong team, and play a key role in driving growth within the local market. Qualified candidates interested in learning more are encouraged to apply.