Qualifications:
● 3–5+ years of management experience in hospitality, family entertainment, restaurant, amusement, or venue operations.
● Strong leadership, scheduling, communication, and conflict-resolution skills.
● Experience managing staff, inventory, customer service, and daily operations.
● Ability to work in a fast-paced, high-volume environment.
● Must be dependable, professional, and comfortable working nights, weekends, and holidays.
Pay Range:
$70,000–$95,000 annually, plus potential performance bonus.
Typical Work Schedule:
Full-time; typically 45–55 hours per week. The schedule includes days, evenings, weekends, and holidays as needed.
OPERATIONS MANAGER
Position Summary:
The Operationsl Manager oversees the full operation of Full Scale Indoor Entertainment, a family entertainment center in Humble, Texas. This role is responsible for guest experience, staffing, safety, revenue, food and beverage, attractions, parties, and daily performance across all departments.
Primary Duties:
● Lead all departments including front desk, attractions, parties, kitchen, bar, and maintenance.
● Drive sales, profitability, labor control, and guest service standards.
● Hire, train, coach, and evaluate managers, supervisors, and team members.
● Ensure safety, cleanliness, maintenance, and policy compliance throughout the facility.
● Review reports, manage budgets, track performance, and support marketing/community outreach.
● Handle escalated guest concerns and make operational decisions during busy periods.
Company culture of this client is team work with mentorship