Operations Manager II

Able Services

Boston, MA

JOB DETAILS
SALARY
SKILLS
Artificial Intelligence (AI), Automation Systems, Biology, Biotech and Pharmaceutical, Building Systems, Communication Skills, Computerized Maintenance Management System (CMMS), Corporate Compliance, Documentation, Emergency Response, English Language, Environmental Sciences, Equipment Maintenance/Repair, Equipment Replacement, Establish Priorities, Facilities Engineering, HVAC, Home Automation, Inventory Levels, Inventory Management, Leadership, Materials Management, Mechanical, Electrical and Plumbing (MEP), Microsoft Office, Microsoft Outlook, Multitasking, Operational Support, Operations, Operations Management, Organizational Skills, People Management, Performance Metrics, Presentation/Verbal Skills, Preventative Maintenance, Project/Program Coordination, Project/Program Management, Purchase Orders, Purchasing/Procurement, Quality Control, Record Keeping, Records Management, Regulatory Requirements, Safety/Work Safety, Schedule Development, Team Lead/Manager, Technical Leadership, Time Management, Vendor/Supplier Evaluation, Vendor/Supplier Management, Vendor/Supplier Selection, Writing Skills
LOCATION
Boston, MA
POSTED
14 days ago

Operations Manager II

Boston, MA

Able Services Corporate - Operations Services /

Full time /

On-site

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Job Summary:

Under the direction of the Plant Manager, Operations Manager II is responsible for the daily oversight, coordination, and execution of engineering and facility operations activities. This role provides direct leadership and support to the onsite engineering team and is responsible for ensuring efficient work execution, maintaining preventive maintenance programs, coordinating staffing coverage, and managing contractor and vendor activities.

Pay: $63.21

The pay listed is the pay for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. Effective 7/1/2026 there is a increase to $65.42

Benefit Information:

Union benefits (Local 877)

Shift:

6:00am-2:00pm

Essential Functions

  • Provide direct day-to-day leadership and operational direction for onsite engineering and maintenance personnel.
  • Support the Plant Manager in executing departmental goals, operational initiatives, and site performance objectives.
  • Schedule, assign, and prioritize work activities for engineering staff to ensure efficient execution of daily operations and maintenance requirements.
  • Coordinate preventive maintenance (PM), corrective maintenance, and predictive maintenance activities to maximize equipment reliability and minimize downtime.
  • Review, prioritize, and distribute work orders based on operational requirements and criticality.
  • Monitor PM completion rates and work order performance metrics to ensure departmental goals and service levels are achieved.
  • Conduct regular quality inspections of completed work and provide feedback to staff to ensure standards are maintained.
  • Coordinate staffing schedules including regular work assignments, shift coverage, holidays, vacation schedules, and emergency response to the site.
  • Manage overtime scheduling and staffing resources to support operational needs while maintaining labor efficiency.
  • Manage and coordinate activities of outside contractors, vendors, and service providers.
  • Participate in contractor selection processes including bid review, scope development, vendor evaluation, and recommendation of service providers.
  • Assist with preparation and management of labor and material requisitions, purchase requests, and contractor service agreements.
  • Maintain inventory levels of tools, equipment, and critical spare parts.
  • Maintain documentation including equipment records, maintenance procedures, PM schedules, and as-built drawings.
  • Assist in planning equipment repairs, replacement projects, and long-term maintenance strategies.
  • Support implementation and compliance with all company and site-specific safety programs and regulatory requirements.
  • Communicate facility issues, staffing concerns, and operational risks to the Plant Manager in a timely manner.
  • Perform additional duties as required.

Requirements & Qualifications:

  • Minimum 5+ years of progressive experience in facilities operations, engineering, maintenance management, or related technical environments. Life sciences and/or Pharmaceutical experience preferred.
  • Minimum 2-3 years of supervisory experience leading technical teams.
  • Demonstrated experience coordinating engineering staff schedules, work assignments, and labor resources.
  • Experience managing the CMMS and reviewing performance on a regular basis.
  • Experience in managing and approving timecards/payroll for onsite staff.
  • Experience overseeing contractor activities and participating in vendor selection and management.
  • Strong understanding of building systems including HVAC, electrical, mechanical, plumbing, and building automation systems.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Office, Outlook and Teams.
  • Applicable technical licenses and certifications preferred.

$63.21 - $63.21 an hour

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Privacy Policy Terms of Use California Privacy Rights Employee Privacy Notice English Employee Privacy Notice Spanish

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About the Company

A

Able Services

Able Services is America’s largest family-owned provider of Janitorial, Engineering, and Facility solutions. Since 1926 Able has consistently delivered world-class service at a competitive value, thereby achieving significant cost savings and efficiencies for our clients.

HISTORY
As the founder of the largest family-owned building services provider in the United States, Angelo Boschetto was the embodiment of the American dream.

While working a sales job by day he supplemented his income with a nighttime janitorial job in San Francisco’s North Beach District. Hard work and dedication were the key ingredients that made his dream into a reality.

Founded in 1926, we evolved into Able Building Maintenance in 1951. Today the company Angelo built with hard work and dedication has expanded nationwide. Chairman Paul Boschetto, Angelo’s son, remains dedicated to the principles of his father.

MISSION
Able’s mission is to provide Best In-Class services to real estate owners and managers, mentor and care for our employees, and reduce our impact on the environment.

We place special emphasis on supplying our clients with the best workforce available combined with the latest technologies.

Our commitment to all Able customers has established us as a leading national provider of janitorial and engineering services.

LEADERSHIP
“Able is the preferred choice because our services historically exceed the expectations of our clients.” Paul Boschetto, Chairman/Owner, Able Services

“I could not be more proud of the incredible talent and culture that exists in our company and the opportunity to carry on our core values and strategy as the CEO of Able Services.”

Paul Saccone, CEO, Able Services

HOW WE HIRE
Many of our corporate employees started off working for Able as field employees– janitors, engineers and project managers. We prefer to promote from within.

If you know of anyone that is interested in employment, learning the janitorial industry, working in operations management, billing, finance, sustainability service coordination, or stationary engineering, then please direct them to our quick and easy resume submission form.

DIVERSITY AND INCLUSION
Able Services values the rich diversity of its workforce. We strive to foster a work environment of respect and engagement that harnesses our workforce’s diversity to our common goal of providing prompt and superior client service. We are an equal opportunity employer and do not discriminate on the basis of classification protected by law, including race, gender, age, sexual orientation, religion, disability, veteran status, or national origin. We also provide reasonable accommodations to applicants and employees with disabilities.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Engineering Services
FOUNDED
1926
WEBSITE
http://ableserve.com/