General Hotels Corporation is looking for an Operations Manager for the Crowne Plaza Union Station. The Operations Manager will provide operational, accounting, administrative and human resources assistance to the department leaders.
Responsibilities
Conduction operational and brand standard training
Conduct employee onboarding
Review guest ledger, AR ledger, and deposit ledger to ensure all items are cleared in a timely manner
Assist with hotel accounting and payroll review
Prepare and submit month-end reporting based on management company timeline
Manage all accounts receivable, including setting up new accounts, sending invoices, posting payments and collections calls
Work with the sales department to bill groups accurately and in a timely manner
Respond to all guest billing inquiries in a timely and accurate manner with a focus on guest service
File HR and accounting records (digitally and physically)
Answer phones respond to emails, order office supplies and complete other administrative office tasks
Participate in the Manager on Duty (MOD) program, covering MOD shifts as needed
Requirements
Intermediate or better knowledge of MS Office, particularly Word and Excel
Strong organizational skills with a problem-solving attitude
High level of confidentiality and integrity
Excellent written and verbal communication skills
Solid knowledge of office procedures
High Attention to detail
Benefits
Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Company Paid Telemedicine
Supplemental Life Insurance
401(k) with company match
Hotel Room Discounts
Earned Wage Access (“on-demand pay”)
Company Paid Employee Assistance Program
Perks through Benefit Hub
Generous Time Off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.
General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
PI05638c55ca8b-25405-41516885
Numbers & Facts
Location
Indianapolis, IN
Skills
Accountingunmatched
Accounts Receivableunmatched
Accounts Receivable Managementunmatched
Administrative Skillsunmatched
Billingunmatched
Communication Skillsunmatched
Credit and Collectionsunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Employee Assistance Planunmatched
Hotel Industryunmatched
Hotel Managementunmatched
Human Resourcesunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Wordunmatched
Onboardingunmatched
Operations Managementunmatched
Order Suppliesunmatched
Organizational Skillsunmatched
Payroll Accountingunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Salesunmatched
Telemedicineunmatched
Telephone Skillsunmatched
Time Managementunmatched
Vision Planunmatched
Writing Skillsunmatched
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