Operations Manager

This role is responsible for leading and overseeing the Smithfield operational site, ensuring efficient performance across production, warehousing and dispatch. You will drive operational excellence across output, delivery (DIFOT), cost, quality and safety, while building a strong, customer-focused team culture.

What you will do

• Lead and manage production, warehouse and dispatch operations across multiple business units
• Drive performance across DIFOT, cost control, quality and safety targets
• Implement process improvements, scheduling and resource planning initiatives
• Lead inventory optimisation and supply chain efficiency
• Manage team performance, development and workforce planning
• Partner with Sales and Customer Service to enhance customer experience
• Drive continuous improvement initiatives and capital projects

What we require

• 10+ years' experience in manufacturing and/or supply chain environments
• Proven leadership experience managing teams in operational settings
• Strong experience driving KPIs such as DIFOT, safety, cost and quality
• Experience in production planning, inventory and warehouse management
• Ability to lead change, improve processes and influence stakeholders
• Strong systems experience (ERP/CRM such as Sage preferred)

What we prefer

• Degree in Business, Supply Chain, Manufacturing or related field
• Experience in a multi-product manufacturing environment
• Continuous improvement mindset (Lean / Kaizen exposure)

What we offer

• Access to discounted Health Insurance
• Peer to Peer Recognition via our 'AAA' Nominations and awards
• Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
• WhereFit membership offering discounts on gyms, apparel and more

Who we are

We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.

With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities.

At dormakaba, you're encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.