Operations Manager IV

Job Title: 

Operations Manager IV 

Location: 

United States 

Job Type: 

Full-time,10-months, On-Going Contract, W2 

Schedule: 

Monday – Friday, Remote 

Pay Range: 

$71.62 - $83.95 per hour  

Visa sponsorship is not available now or in the near future. 

Job Description:  

Key Responsibilities 

• Manage and facilitate recurring internal approval processes, including intake management, materials preparation, pre-read distribution, tracking, and follow-through. 

• Review approval packages for completeness and quality, identify information gaps, and coordinate with stakeholders to obtain required inputs. 

• Maintain approval trackers, records, workflow documentation, process diagrams, glossaries, and governance resources. 

• Coordinate cross-functional reviews and approvals across Finance, Legal, Energy, Space Planning, and other business partners. 

• Prepare materials and logistics for live review meetings, including presentation assembly and post-meeting follow-up activities. 

• Lead business-side implementation activities for a portfolio management platform replacing legacy tracking processes. 

• Define testing scenarios, execute user acceptance testing, validate workflow requirements, and coordinate feedback with engineering teams. 

• Support data migration activities, data quality validation, field mapping, and access control administration. 

• Develop executive-facing communications, pre-reads, status updates, summaries, and leadership reporting materials. 

• Build, maintain, and enhance recurring reports, dashboards, operating reviews, and pipeline visibility metrics. 

• Identify process gaps, operational bottlenecks, and automation opportunities to improve efficiency and scalability. 

• Create and maintain playbooks, standards, templates, and process documentation. 

• Support change management initiatives through communications, training sessions, user guides, office hours, and adoption tracking. 

Requirements 

• 5+ years of experience in Business Operations, Program Operations, Program Coordination, Project Coordination, Process Management, or a related field. 

• Proven experience managing recurring, deadline-driven business processes involving executive and senior-level stakeholders. 

• Experience gathering business requirements and partnering with Engineering, Product, or Technical teams on internal system implementations. 

• Hands-on experience with User Acceptance Testing (UAT), workflow validation, and process implementation activities. 

• Exceptional written communication skills with the ability to create concise, executive-level communications. 

• Strong analytical, organizational, and problem-solving abilities with attention to detail. 

• Ability to manage multiple priorities and parallel workstreams in a fast-moving environment. 

• Experience handling confidential and sensitive business information with discretion. 

• Proficiency with Google Workspace, including Google Docs, Sheets, and Slides. 

• Experience using project tracking, workflow, or operational management tools. 

Preferred Qualifications 

• Experience supporting data center, infrastructure, energy, real estate development, construction, or capital project environments. 

• Experience working with governance frameworks, approval boards, capital authorization processes, or investment review programs. 

• Experience building or supporting operational dashboards and reporting environments. 

• Experience leading change management, user adoption, training, and process rollout initiatives. 

• PMP, Agile, Operations Management, Lean, Six Sigma, or similar professional certification. 

Skills 

• Business Operations 

• Program Operations 

• Executive Stakeholder Management 

• Process Improvement 

• Governance & Approvals Management 

• Requirements Gathering 

• User Acceptance Testing (UAT) 

• Cross-Functional Program Coordination 

• Change Management 

• Reporting & Analytics 

• Dashboard Development 

• Project Tracking Tools 

• Workflow Management 

• Data Quality Validation 

• Leadership Communications 

• Documentation & Process Standardization 

• Google Workspace (Docs, Sheets, Slides) 

Education 

• Bachelor's degree in Business, Operations, Project Management, Engineering, Information Systems, or a related field preferred. 

• Candidates without a Bachelor's degree must possess at least 8 years of relevant experience. 

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