eTeam Inc. logo

Operations Manager IV

eTeam Inc.
  • Menlo Park, CA
  • Remote
  • $70–$80 Per Hour
  • Instant Apply
6 days ago
eTeam Inc.

Job Description

Job Role: Operations Manager IV
Location: Remote
Duration: 8+ Months

Core Responsibilities
1. Internal Approvals Facilitation (ATP / CA)
  • Run the weekly approval cadence end to end: intake, materials prep, pre-read routing, tracking, and follow-through
  • Quality-control approval decks and intake submissions against templates distinguish legitimate gaps from missing information and chase down owners
  • Maintain the approvals tracker as the source of truth: submission dates, return dates, actual approval dates, and links to decks and approval records
  • Coordinate cross-functional team sign-offs (finance, space, legal, DEC, energy) and keep stakeholders aligned on SLAs
  • Support preparation and logistics for live deal reviews, including deck assembly and post-meeting follow-up
  • Maintain the approvals hub site, process documentation, workflow diagrams, and glossary

2. Tooling Implementation & Testing
  • Serve as business-side implementation and testing lead for the team's new portfolio management platform as it replaces legacy spreadsheets and trackers
  • Define and test requirements for approval workflows, notifications, and phase-transition gates; log and triage feedback with the engineering team
  • Validate data quality and field mapping; drive cleanup and migration of legacy records
  • Support access control administration and routing of access requests
  • Run user testing sessions, build testing scenarios, and capture structured feedback

3. Leadership Communications
  • Draft clear, concise updates and announcements for director and VP audiences, tailored to differing stakeholder preferences
  • Prepare pre-reads, summaries, and status updates ahead of leadership reviews
  • Maintain distribution lists and notification groups; ensure the right people get the right level of detail

4. Reporting
  • Maintain and improve dashboards and recurring reporting on approvals status, pipeline, and cycle time, including a 2-week and 30-day look-ahead
  • Produce recurring operating reviews and ad hoc analyses for leadership
  • Partner with data and analytics counterparts to align reporting on common sources of truth

5. Process Improvement
  • Document current-state workflows, surface gaps and bottlenecks (including the "limbo" states between formal steps), and propose scalable fixes
  • Identify and implement automation opportunities to reduce manual effort in deck assembly, tracking, and notifications
  • Build and maintain playbooks, templates, and standards so processes survive personnel changes

6. Change Management
  • Plan and execute rollout and adoption for process and tooling changes: comms plans, training sessions, office hours, and user guides
  • Coordinate "train the trainer" enablement across teams
  • Track adoption, gather feedback, and iterate

Minimum Qualifications
  • 5+ years in business operations, program/project coordination, or process management
  • Demonstrated experience running a recurring, deadline-driven process with executive stakeholders
  • Experience gathering requirements and partnering with engineering or product teams on internal tool implementation and UAT
  • Proficiency with Google Workspace (Docs, Sheets, Slides) and project tracking tools
  • Strong written communication, including the ability to write concisely for senior leadership
  • Analytical and organizational skills with high attention to detail while managing many parallel workstreams
  • Capacity to maintain confidentiality and handle highly sensitive information with discretion

Preferred Qualifications
  • Experience in data centers, real estate development, energy, infrastructure, or capital projects
  • Experience with internal approval, governance, or capital-authorization processes
  • Experience with data visualization or dashboarding tools
  • Experience with change management and user adoption for internal platforms
  • Certification in project management or operations management (e.g., PMP, Agile)

Numbers & Facts

LocationMenlo Park, CA (
Remote
)
IndustryOther/Not Classified
Salary$70–$80 Per Hour
Company Size100 to 499 employees
Year Founded1998
Websitewww.eteaminc.com

About Company

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.

Skills

  • Acceptance Testingunmatched
  • Access Controlunmatched
  • Administrative Skillsunmatched
  • Agile Programming Methodologiesunmatched
  • Analysis Skillsunmatched
  • Business Operationsunmatched
  • Cadenceunmatched
  • Capital Projectunmatched
  • Change Managementunmatched
  • Cross-Functionalunmatched
  • Customer Acquisitionunmatched
  • DEC Computersunmatched
  • Data Analysisunmatched
  • Data Qualityunmatched
  • Data Visualization Toolsunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • Field Mappingunmatched
  • Financeunmatched
  • Financial Analysisunmatched
  • Follow Throughunmatched
  • Google Appsunmatched
  • Investment Managementunmatched
  • Leadershipunmatched
  • Legalunmatched
  • Logisticsunmatched
  • Machine Toolunmatched
  • Network Operations Centerunmatched
  • Operations Managementunmatched
  • Organizational Skillsunmatched
  • Process Managementunmatched
  • Project Management Certificationunmatched
  • Project Management Professional (PMP)unmatched
  • Project Trackingunmatched
  • Project/Program Coordinationunmatched
  • Quality Controlunmatched
  • Real Estate Developmentunmatched
  • Reporting Dashboardsunmatched
  • Requirements Managementunmatched
  • Service Level Agreement (SLA)unmatched
  • Spreadsheetsunmatched
  • Team Lead/Managerunmatched
  • Test Scenariounmatched
  • Testingunmatched
  • Time Managementunmatched
  • Train-the-Trainerunmatched
  • Writing Skillsunmatched

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