Position Summary:
The Operations Manager will partner with the President and Chief of Staff. The ideal candidate will possess a strong track record of effective communication and managing competing priorities. This role has significant growth opportunities.
Responsibilities include (but are not limited to): - Prepare reports by collecting and analyzing information.
- Oversee day-to-day operations for multiple facets of the company, ensuring that all departments have the support they need to reach their objectives.
- Implements current policies and procedures.
- Identifies opportunities for improvement.
- Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with staff to explain changes, answer questions, and maintain morale.
- Manages coordination and integration of efforts among operations and other departments to produce smoother workflow and more cost-effective business processes.
- Projects a positive image of the organization to employees, customers, industry, and community.
- Ensures work environments are adequate, safe, and positive.
- Procurement, inventory, and traceability.
- Sourcing and onboarding vendors.
- Vendor communication to ensure raw material product specs are met and request credit/refund when nonconformance occurs.
- Maintains and reviews documentation related to quality and safety certifications.
- Manages a wide variety of special projects and initiatives.
- Plays a key role in quality control and customer experience initiatives.
- Oversee security system for 3 buildings.
- Manage the facility professional cleaning team.
- Other current duties:
- Food Safety Program knowledge and involvement in many committees surrounding this topic.
- OHSA compliance knowledge.
- Packaging solution and regulation knowledge.
- Sustainability knowledge and efforts.
- Participate in the product launch team.
- Construction and facilities improvement
Education, Experience, and Skills: - A bachelor’s degree in business administration or a related field or equivalent experience is required.
- At least 5 years of experience in Operations Management.
- 3+ years experience in people management.
- Excellent verbal, written, listening, communication, and interpersonal skills.
- ISO 9001:2015 Requirements Course Completion or willing to obtain.
- NEHA HACCP Manager or willing to obtain.
- Strong computer skills with fluency in Google Apps, MS Office, and QuickBooks.
- Excellent customer service and prioritization skills with the ability to effectively balance workload under multiple demands and conflicting priorities
- Highly organized person who pays close attention to details and proactively follows up
- Able to create work schedules, set goals, create/implement action plans, and monitor progress toward goals
- Understanding of business finance.
- Expertise in project management.
- Managerial and diplomacy skills.
- Excellent collaborative, analytical, decision-making, and problem-solving skills.
- Experience managing vendors, contractors, and other third parties.
- Supply chain management and procurement experience preferred.
- Depending on experience, this role might involve managing other teams and accountability areas within Toddy.
Compensation: - Base salary range: $73,400-$80,000
- Paid Time Off, and Holiday pay
Eligible after 60 days: - 75% employer-paid medical insurance
- 50% employer-paid dental insurance
- 100% employer paid life and AD&D insurance
- 100% employer-paid LTD
- $15 per paycheck employer subsidy on supplemental insurance
Eligible after 12 months: - Participation in employer 401(k)
- Employer 401(k) contributions
- Profit-sharing
There is no application deadline for this position. Toddy will accept applications on an ongoing basis until the position is filled.
To apply for this position, go to www.toddycafe.com/careers
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