Catering Services, Communication Skills, Cost Control, Food Safety, Leadership, Lift/Move 35 Pounds, Metrics, Operations, Operations Management, Organizational Skills, People Management, Systems Maintenance, Team Lead/Manager
Paige's is a new fast-casual lunch concept opening this summer in downtown Chicago. Our focus is simple: exceptional sandwiches, fast service, and disciplined operations. The concept is built for high-speed lunch service with a focused menu and strong operational systems.
We are looking for an Operations Manager who enjoys running organized, high-volume shifts and maintaining strong service systems.
This role is ideal for someonewho has led high-volume service and takes pride in clean, disciplined operations.
Responsibilities
- Lead daily lunch service operations
- Maintain fast and consistent service (target: 3-4 minutes per order)
- Manage shift staff and maintain strong communication
- Enforce food safety and cleanliness standards
- Support scheduling and labor discipline
- Monitor inventory and basic food cost controls
- Help maintain a positive and professional team environment
- Ability to lift up to 35 lbs and perform other duties as needed in a fast-paced environment
Experience That Works WellMany successful candidates come from environments such as:
- Chipotle
- Sweetgreen
- Shake Shack
- Starbucks
- Panera
- Portillo's
- Corporate dining or catering operations
If you have experience running high-volume shifts and keeping operations organized under pressure, you will likely thrive in this role.
What We're Looking For- Experience leading busy service shifts
- Strong organizational and leadership skills
- Calm under pressure during lunch rush
- Respect for operational systems and standards
- Ability to lead a small team professionally
This role prioritizes consistency and operational discipline.
SchedulePrimarily daytime lunch service in downtown Chicago, including weekday shifts and Saturdays.
This role is ideal for someone who enjoys leading fast-paced lunch service in a daytime-focused operation.
CompensationCompetitive salary based on experience plus performance bonus tied to operational metrics.
When applying, please include a brief note describing the busiest service shift you've personally managed.