Operations Manager

The Operations Manager is responsible for supporting all operations associates and operational functions including order processing, estimating, purchasing, logistics, people management and development, and customer service.  

Essential Functions

• Oversee all operations ensuring all necessary supplies and materials needed to complete jobs are ordered
• Partner with scheduling team to confirm schedule is up to date and at capacity for the amount of Install teams are available
• Review all jobs with Sales team, Purchasing team, and Schedulers to verify correct amount of material and manpower to execute the job
• Certify all items on the schedule are legitimate and to determine if billable and verify that the correct procedures are being followed to ensure payment
• Maintain excellent relationships with builders and design companies to ensure jobs are running smoothly and productively
• P&L responsibility
• Other duties as assigned 

Education & Experience

Required

• ​​High School or equivalent​ 
• Minimum of 5 years related experience and/or training; or equivalent combination of education and experience 

Preferred

• ​​Bachelor's Degree​ 

Skills & Competencies  

• Proven history as a team leader
• Successful history in managing branch operations
• Knowledge of the construction industry
• Experience with RFMS a plus
• Bilingual experience preferred, but not required (English/Spanish)
• Strong written and verbal communication skills
• Interpersonal skills to develop and maintain professional working relationships with builders, vendors, subordinates, and co-workers
• Proactively identify, analyze, address, and resolve problem areas, conflicts, and issues
• Exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process, and makes timely decisions
• Strong organizational skills to ensure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production process
• Working knowledge of internet, inventory, project management, spreadsheet and word process software and order processing systems

We are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, )single family, multi-family, commercial and repair & remodel customers.