OPERATIONS MANAGER NF4

MCCS Job Opening Information

Position/GradeOPERATIONS MANAGER NF4 LocationMCAGCC TWENTYNINE PALMS, CAType of AppointmentFULL TIMEOpen Date20 AUGUST 2026Close Date3 SEPTEMBER 2026Who May ApplyALL QUALIFIED APPLICANTSSalary$32.00 PER HOURHours of OperationDAYS, NIGHTS, WEEKENDS, AND HOLIDAYS Contact Informationvacancies.29palms@usmc-mccs.org and 760-830-4606 [ ] Health Card Required[X] Background Check Required[ ] Gun Control[ ] Drug Testing Position (DTP)[ ] Valid Drivers License Required

Job Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team-oriented environment comprised of military personnel, civilian employees, contractors, and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to the Corps.

This position is located at MCAGCC TWENTYNINE PALMS, CA. Candidates selected for this position will serve as an OPERATIONS MANAGER NF4 for MCCS.

Why Choose MCCS?

Here at MCCS, we believe in meaningful connections, opportunities to build and develop skills that will span throughout your entire career, and creating positive relationships that will last a lifetime. We provide Marines, Sailors, and families with everyday services and support. We believe in serving those who serve.

Joining our world-renowned team also comes with some amazing benefits. Part-time and Full-time vacancies are eligible for the following Employee Benefits (20-40 hours a week):

• 401(k) Retirement Plan with up to 5% employer match
• NAF Pension Plan, employee contribution only 1% (may be eligible to buy back up to 5 years of military service)
• Medical and Dental Insurance
• Inexpensive life insurance (up to 3X annual salary)
• Flexible spending accounts (Health and Dependent Care)
• Short Term Disability Insurance (up to 60% of annual salary)
• Immediate annual and sick leave accrual
• Tax-free shopping
• Professional training opportunities to build and develop new skills.
• Access to MCCS facilities such as the child development centers, gyms, movie theaters, bowling centers, pools, golf course, auto skills center, outdoor recreation and more!

Major Duties

Exercises responsibility for the overall supervision of a group of retail facilities and supervises estimated annual sales volume through subordinate managers. Develops, implements and provides accountability for programs, sales, payroll, profit and achieving long range goals. Duties may include budgeting, financial and accounting responsibilities, program requirements, patron and employee relations, assignments and training of employees, maintenance and continuous evaluation of programs and facilities for possible expansion and improvement. Develops programs concerning retail goods and services consistent with the needs and desires of the patron community. Keeps abreast of changes/trends in the retail industry, making studies and surveys of local establishments engaged in similar activities to determine customer preferences. Recommends and implements new ideas, procedures or amendments that will improve service to Exchange patrons. Reviews and interprets regulations, instructions, notices and operating directives received from higher authority, to determine effect on functions for assigned activities. Reviews reports and audit summaries prepared by subordinate staff members or Internal Review related to improving administration or correcting deficiencies. Assists in advertising promotional events. Prepares and justifies statistical data relevant to sales results, best selling items, growth classification, productivity per square foot, budgetary operating costs and maintenance; including current expenditures and estimates of future costs based on specific activities to be maintained, modified, added or deleted. May evaluate need for maintenance requirements and initiates work request for accomplishment of repair or renovation. May work directly with buyers to plan, grow, change, develop and influence product assortments carried in assigned retail facilities. Responsible for ensuring timely, attractive displays and setting the highest merchandising standards. Maintains responsibility for the receipt, safekeeping, deposit, disbursement and accountability of funds for assigned activities. Compiles and submits accounting data for receipts and expenditures, utilizing purchase orders, expenditure vouchers, requisitions, daily activity reports and established cash handling procedures, assuring the propriety and accuracy of data and internal controls. Responsibility includes security of retail inventory through effective shrinkage control measured through year-end results.

Performs supervisory functions typical of a first level supervisor. Prepares work schedules and makes work assignments; distributes workload; evaluates work performance; trains employees; establishes leave schedules; initiates personnel and disciplinary actions. Responsible for actively supporting the EEO program and communicating this support; ensures quality of opportunity in recruitment, employment, promotion, awards, training, details and discipline; participates in developing and carrying out affirmative action efforts, especially as related to motivating, training, and developing minority employees and women, as well as other employees

Major Duties

Plan, organizes work, and manages internal procedures and resources to ensure maximum productivity and economies. Prepares internal office financial plans and related records and reports, and exercises authority on approved budget. Monitors programs on a regular basis, and initiates corrective action to ensure support of operating programs of MCCS. Manages new property resources and may provide direction on facility renovations and improvements. Develops long range plans in conjunction with internal operating directives. Must be alert to substance abuse and take appropriate action. Maintains and enforces security of funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud, waste and abuse.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts

the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.

Performs other related duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS: Four years experience that demonstrates broad knowledge and ability to oversee operation of a group of retail facilities. Skill to perform budgeting, financial and accounting duties to monitor and guide retail selling program requirements and evaluation of sales, profit and payroll. Knowledge of retail selling and promotion to monitor statistical data on sales results, best selling items, growth classification and productivity per square foot. Skill to supervise employees in the accomplishment of work. This is a white-collar position where occasional lifting up to 20 lbs may be required.

How To Apply

All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.

TO ALIGN WITH THE MERIT HIRING PLAN, FEDERAL AGENCIES WILL NOT ACCEPT RESUMES THAT EXCEED TWO PAGES. ACCORDINGLY, THE NAF HRO WILL ONLY CONSIDER RESUMES THAT ARE TWO PAGES OR FEWER. RESUMES EXCEEDING THIS LIMIT WILL NOT BE REFERRED AND WILL BE DEEMED INELIGIBLE FOR CONSIDERATION.

Please include the below list of required documents with your application:

• Education/certification certificate(s), if applicable.
• If prior military, DD214 Member Copy
• If you are an Active Duty Service member who will be retired from service within 120 days of the application date, you must submit a DD214 or Statement of Service with your application to receive further consideration for any regular part-time or full-time positions. In accordance with 5 USC § 3326, recently retired Servicemembers are subject to a 180-day waiting period before they may be appointed to Federal service, regardless of hiring authorities. When applicable and all requirements are met, those candidates must have submitted the required documentation at the time of their application before an agency can request a waiver.

Note: For positions that require a degree, certification, and/or specific education requirements (e.g., a minimum number of credit hours toward a degree), applicants must submit supporting documentation (e.g., transcripts, diplomas, certifications) at the time of application. Applications that do not include the required documentation may be determined ineligible, as minimum qualifications cannot be verified.

Be advised - the Family Member Employment Assistance Program (FMEAP)ers a range of services, including job search assistance, resume support, mock interviews, and more. To access these resources, please call 760-830-4030 or email plmsppd@usmc.mil. can help assist all Military affiliated family members and Veterans with their job search. The FMEAP off

Closing Statement

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

SELECTIVE SERVICE REGISTRATION: If you are a male born after December 31, 1959, and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation.

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

IF APPLICABLE, INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENTS DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.