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Operations Management Jobs in Chicago, IL

Operations Manager - Night Shift - Chicago Ford

AWCT

Chicago, IL

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JOB DETAILS
SALARY
$72,000–$78,000 Per Year
SKILLS
Accidental Death and Dismemberment (AD&D), Auditing, Coaching, Collective Bargaining, Communication Skills, Computer Skills, Corrective Action, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Disability Insurance, Driver's License, English Language, Equity Securities, Facilities and Maintenance, Fitness, High School Diploma, Human Resources, IBM AS-400 Server, Insurance, Leadership, Logistics, Logistics Management, Maintain Compliance, Manufacturing, Microsoft Office, OSHA, Operational Audit, Operations Management, People Management, Presentation/Verbal Skills, Process Improvement, Property Maintenance, Safety/Work Safety, Schedule Development, Technical Writing, Warehousing, Workforce Management, Writing Skills
LOCATION
Chicago, IL
POSTED
1 day ago
AWCT is hiring a full time Operations Manager for our Chicago Ford location. This is located near 122nd & Torrence. This will be a night shift position - 5:30pm-2:30am Monday- Friday and this position comes with an AMAZING benefits package and great pay too! Please apply fast for this position!

The general pay range for this position is $72,000-$78,000. The successful candidate's actual pay will be based on various factors, such as qualifications, experience, internal equity, and market considerations.

AWCT offers a generous benefits package supporting both physical and mental well-being. Benefits include health insurance for associates, spouses, and children; basic life and AD&D insurance; disability insurance; EAP; auto discounts; fitness reimbursements; a 401(k) plan with company contribution; and several voluntary benefits. Chicago staff have paid holidays, vacation and sick accruals, bereavement leave, and jury duty leave.

Summary

The Operations Manager is responsible for maintaining a positive working relationship with AWCT customers, organizing and scheduling staff, and directing the day-to-day operations of all rail, yard, shuttle, and/or plant functions. This position ensures the safe, efficient, and high-quality receipt, movement, inspection, and storage of vehicles through effective workforce management. The Operations Manager coordinates the activities of supervisors and associates under the direction of the Terminal Manager to ensure a well-coordinated, productive, cost-efficient, and safe operation.

AWCT is family-owned and operated. Our vision: We are the premier provider of finished vehicle logistics in the United States. Our mission: We take pride in delivering safe, efficient, and high-quality service for every customer vehicle. Our values: We respect each person's preferences and perspectives. The Operations Manager models behavior that supports the vision, mission, and values.

Essential Duties and Responsibilities
  • Direct and oversee day-to-day rail, yard, shuttle, and plant operations, as applicable.
  • Develop and execute daily manpower plans; assign personnel to job locations and shifts to meet operational needs.
  • Oversee vehicle receipt, movement, storage, and pre-delivery inspection activities.
  • Communicate daily with supervisors, leads, and office staff to address staffing, supply, and operational requirements.
  • Manage and coach supervisors; provide leadership, performance feedback, and development.
  • Administer progressive discipline in coordination with the Terminal Manager and Human Resources.
  • Interpret and apply Collective Bargaining Agreement provisions to avoid grievances and disputes; seek guidance when needed.
  • Ensure accurate labor timekeeping using the Workforce Time & Attendance system; serve as backup for corrections.
  • Ensure completion of all end-of-shift reports and required documentation.
  • Enforce safety programs and ensure compliance with OSHA, AAR, customer, and AWCT requirements.
  • Respond to and investigate accidents and incidents; complete required reports and notifications.
  • Conduct audits, observe operations, and recommend corrective actions and process improvements.
  • Support equipment, facility, and property maintenance activities.
  • Interface with customers to support service expectations and satisfaction.
  • Serve as backup to the Terminal Manager as assigned.
  • Perform other duties as assigned.
Minimum Requirements
  • High school diploma or equivalent.
  • 3-5 years of supervisory or management experience in logistics, automotive, warehousing, or manufacturing.
  • Experience supervising in a union / Collective Bargaining Agreement environment.
  • Strong written and verbal communication skills in English.
  • Ability to read and interpret technical manuals (e.g., AAR Manual).
  • Computer proficiency with Microsoft Office and Time & Attendance systems; ability to learn AWCT proprietary systems (e.g., VIPS).
  • Valid driver's license with acceptable driving record; ability to drive automatic and manual transmission vehicles.
  • Ability to work extended hours, weekends, and holidays as operational needs require.
  • Ability to maintain confidentiality of customer-proprietary and sensitive associate information.
  • Ability to work both indoors and outdoors in all weather conditions.
Preferred Qualifications
  • Associates degree or higher preferred
  • Familiarity with internal and customer systems (e.g., AS400/VIPS)


Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position.

Equal Employment Opportunity

AWCT is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, disability, or any other protected class with respect to employment opportunities.

About the Company

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AWCT

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