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Operations Manager

Culligan

O Fallon, MO

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JOB DETAILS
SALARY
$55,000–$65,000 Per Year
SKILLS
Cellular Telephone, Coaching, Communication Skills, Corporate Policies, Customer Relations, Customer Support/Service, Dental Insurance, Driver's License, Equipment Maintenance/Repair, Forklift, Health Insurance, Leading Edge Technology, Maintenance Services, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Operations, Operations Management, Organizational Skills, People Management, Plumbing, Policy Implementation, Problem Solving Skills, Procedure Implementation, Safety/Work Safety, Sales, Time Management, Training/Teaching, Transportation Routing, Vision Plan, Warehousing, Water Quality Testing, Water Treatment
LOCATION
O Fallon, MO
POSTED
3 days ago

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Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
We Offer
  • Medical insurance
  • Dental Insurance
  • Vision insurance
  • 401K retirement with company match
  • Vacation, paid time off
  • Company-provided workwear, cell phone, computer
  • Company-paid sales training
  • Additional Culligan Corporate Subject Matter Expert training offered
  • Employee discounts for Culligan in-home products
  • Car Allowance
Position Overview

Culligan seeks an individual experienced in customer-focused positions to act as an Operations Manager. This position reports to the dealership's general manager and is responsible for managing all service, route, and warehouse personnel. The Operations Manager will implement policies, procedures, and systems to ensure efficient and effective customer service that exceeds the customer's expectations.

Responsibilities
  • Supervise daily operations for Service Technicians, Route Drivers, and Warehouse Staff
  • Manage efficient routing of deliveries and service calls
  • Consistently administer company policies and procedures within the branch
  • Perform daily reviews with individual Service Technicians, Route Drivers, and Staff
  • Assign, schedule, and review all daily service work, deliveries, and warehouse activities
  • Maintain performance standards for call-backs, stops per day, and overall productivity
  • Coach and counsel employees and address performance issues in a timely manner
  • Respond promptly to all customer inquiries, including any negative customer situations
  • Complete basic installation and removal of water treatment equipment
  • Adhere to and uphold all company safety guidelines and safe work practices
  • Maintain an organized and neat warehouse
  • Manage, maintain, and secure equipment inventory and supplies
  • Fill in for other roles in the branch as needed
  • Must be able to operate forklift
  • Order equipment and parts as needed
  • Schedule and perform vehicle maintenance as needed
Qualifications
  • 3-5 years of front-line supervisory or management experience
  • Water treatment experience or plumbing background preferred
  • Working knowledge of Microsoft Office programs, specifically Excel, Outlook, and Word
  • Valid driver's license and all state-mandated special motor vehicle operations certificates
  • Strong communication and customer service skills

About Culligan

As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Headquartered in Rosemont, Illinois, Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

Compensation: $55,000.00 - $65,000.00 per year

About Culligan

Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.

Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

About the Company

C

Culligan

Culligan Water has been solving the toughest water problems for over 80 years! We offer water treatment applications for residential, commercial, and industrial use. We've seen about every water problem imaginable and we're solving these problems to deliver the refreshing, clean, and pure water that's become our hallmark. As your local water experts, we specialize in water softeners, water filtration systems, reverse osmosis drinking water systems, bottled water and salt delivery. You can trust us to provide lasting value in our products and services. Everything we do is backed by our courteous and dependable Culligan Man service.

Call us and say..."Hey Culligan Man!!"
COMPANY SIZE
20 to 49 employees
INDUSTRY
Business Services - Other
FOUNDED
1936
WEBSITE
http://www.culligan.com/

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