Operations Manager

• Oversee daily operations of the establishment, ensuring smooth and efficient workflow.​​​​​​
• Manage and supervise business team members, driving workflow processes accurately.
• Develop, improve and implement operational processes, systems and SOPs for a smooth workflow.  Lead your team by example.  ​​​​​​​
• Build, Lead and manage the Operations organization by implementing programs and processes to optimize operations, production and manufacturing workflow.  Manage direct reports.
• Must have the ability to develop, implement and train on workflow systems, and processes.
• Collaborate with the management team to develop strategies and systems for operations.
• Prior operations and supervisory leadership and problem-solving skills, with the ability to think strategically.  Training new team members.
• Excellent interpersonal skills and communication skills with the ability to effectively lead and motivate a diverse team of employees.  Excellent written skills to document workflow SOPs.
• Must have the ability to develop KPI, Metrics and hold team members accountable.
• Must have an excellent understanding of the business operational aspects and workflow.
• Managing the hands-on operational aspects of the company
• Collaborate with the leadership team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the growth objectives of the organization.

• Previous experience in business operations, supply chain, production and manufacturing
• Strong leadership skills with the ability to effectively supervise a business operations team.
• Excellent communication skills including writing, with the ability to handle difficult situations with tact and diplomacy.  (internal and customer facing)
• Ability to multitask and prioritize tasks in a fast-paced environment.  Train and Delegate.
• Strong problem-solving skills and attention to detail.
• Ability to hold direct reports accountable.  KPI and Analytical ownership.
• Bachelor's Degree or 5+ years' experience in operations, supply chain and mfg is required.
• 5+ years business and operations experience are required.
• 5+ years of previous supervisory experience in an operations & mfg environment is required.
• Proven change agent that can lead from the front to drive results.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.

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