Operations Manager

Career Opportunities: Operations Manager (8439)

Requisition ID 8439 - Posted 29/09/2026

Company: Komatsu South Africa

Department: Africa Ops

Location: H.O. Africa ops

Reference Number: 8439

Grading:

INTRODUCTION:

Komatsu South Africa has an opportunity for an Operations Manager to join the Africa Operations team based at the Head Office in Germiston. The candidate should have a business-related diploma (NQF 6 or higher), 8 years of work experience,including 3 years in a leadership role overseeing technical staff, and a track record in customer liaison, financial management and problem resolution in the mining/construction field.

QUALIFICATION:

• Business-related diploma (NQF 6 or higher).

EXPERIENCE:

• 8 years of work experience.
• 3 years being in a leadership role.

SPECIFIC KNOWLEDGE REQUIREMENTS:

• ISO 9001/14001,
• OSHAS 18001,
• Occupational Health and Safety Act,
• Fundamentals of Labour Relations act,
• MS Word (High proficiency), MS Excel (High proficiency), MS Project & Outlook (High proficiency) MS PowerPoint (High proficiency),
• Valid Driver's License (essential)

SUMMARY OF JOB ROLE:

Horizon Planning:

• Participates in operations strategic plan development with divisional team and Operations Executive.
• Interprets, manages and cascades branch plans, business priorities, objectives and outputs.
• Assesses the impact of risk mitigating plans and preventative action strategies and recommends alternatives to Operations leadership.

Human Capital Management:

• Participates in planning human resources needs & requirements for the branch for approval by Executive leadership.
• Lives the organisation's culture and values.
• Conducts and plans individual development and career path discussions with the team.

Directs and manages Branch Human Resources

Financial Management:

• Provides input into the financial requirements of the branch.
• Participates in the budgeting process for Unit Sales, Parts Sales & R&M Contracts.
• Participates in the planning of audits in collaboration with the Finance/audit function when required.

Contracts/Supplier Management:

• Assumes overall accountability for adherence to Procurement & Supplier Management policy & procedure.
• Reports on contractual issues, metrics and other related information.

Liaison & Changement:

• Provides change leadership.
• Liaises with and fosters sound ethical stakeholder relationships.
• Communicates organisational goals and direction clearly, consistently and regularly to all branch staff.

Unit Sales:

• Networks, builds and maintains sound business relationships with customers.
• Negotiating terms and sale with the customer.
• Monitors market trends and analyse business opportunities with a view to maximising parts and equipment sales potential.

Service:

• Participates in and approves maintenance planning activities.
• Manages the overall servicing process.

Manages and assumes accountability for correct job costing information.

Parts Sales:

• Manages the parts sales process.
• Checks compliance to stock count policy & procedure and reviews stock reports.
• Executes periodic checks and implements discipline with regards to administration and paperwork relating to the collating and filing of documents for audit purposes.

Warehouse Management:

• Obtaining warehousing standards from Parts Division with regard to warehouse layout (planograph) and optimal arrangement of storage.
• Checking that equipment in the warehouse is in good working order.
• Manages the warehouse function for the branch.

Product Support:

• Manages the Product Support function for the branch.
• Checking that resources for optimal product support are in place (manuals, information, tools, sheets, etc.).
• Provides feedback to centralised product support on machine trends, data and or other issues which may impact improvements/customer satisfaction

In accordance with the Employment Equity Act (EEA) of 1998, Komatsu is committed to the principles of employment equity and fair labor practices. We welcome applications from all qualified candidates, irrespective of race, gender, disability, age, religion, sexual orientation, or any other ground prohibited by law. We may consider designated groups as per the EEA in our selection process to ensure a diverse and representative workforce, but all applications will be assessed based on qualifications and merit.

Candidates will be expected to pass a relevant medical examination, and agree to verification checks

Only online applications will be considered

Komatsu South Africa (Pty) Ltd complies with the protection of Personal Information Act 4 of 2013. By submitting your application, you give us your express and informed consent to process your personal information for recruitment purposes.

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