Field Operations Manager – Pest Control / Home Services
$65,000–$70,000 Base Salary + Performance Bonus
We’re hiring a hands-on Field Operations Manager to oversee technicians and keep day-to-day field operations running smoothly.
This role is ideal for someone who knows how to manage a busy service team, stay ahead of problems, hold people accountable, and keep schedules, inventory, customers, and technicians moving in the right direction.
Pest control or wildlife experience is preferred, but we’re also open to experienced leaders from HVAC, plumbing, electrical, roofing, restoration, landscaping, construction, or other home service and field service industries.
What You’ll Do
- Lead and manage a team of field technicians
- Oversee daily scheduling, dispatch, routes, and workloads
- Adjust schedules as cancellations, emergencies, and priorities change
- Hold technicians accountable for attendance, productivity, quality, and customer service
- Track job completion, callbacks, performance goals, and KPIs
- Coach, train, and develop technicians
- Assist with hiring, onboarding, and performance management
- Oversee inventory, materials, tools, equipment, and vehicle needs
- Make sure technicians have what they need to complete jobs efficiently
- Resolve customer escalations and field issues
- Maintain company safety, quality, and service standards
- Communicate regularly with ownership regarding staffing, performance, and operational needs
What We’re Looking For
- Previous field operations, service management, dispatch, or technician leadership experience
- Experience managing technicians or employees working in the field
- Strong scheduling, organizational, and problem-solving skills
- Ability to manage multiple moving parts in a fast-paced environment
- Comfortable setting expectations and holding employees accountable
- Strong leadership, coaching, and communication skills
- Experience using scheduling, CRM, or field service software
- Valid driver’s license and clean driving record
Preferred Background
Experience in pest control, wildlife services, or another home service industry is strongly preferred.
Relevant industries may include:
- HVAC
- Plumbing
- Electrical
- Roofing
- Other technician-driven field service businesses
Compensation
- $65,000–$70,000 base salary
- Performance-based bonus opportunity
- Career growth and advancement potential
- Opportunity to take ownership of a growing field operation
We’re looking for someone who is proactive, organized, and willing to lead from the front. You should know what’s happening in the field, where the challenges are, and what needs to happen next.
If you know how to run the operation, lead technicians, solve problems, and drive performance, we want to talk with you.
Apply today to learn more.