Change Management, Communication Skills, Continuous Improvement, Customer Support/Service, Data Quality, Detail Oriented, Diversity, Leadership, Lift/Move 25 Pounds, Microsoft Office, Multitasking, Operational Communications, Operational Improvement, Operational Strategy, Operational Support, Operations, Operations Management, Operations Processes, Organizational Skills, People Management, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project Tracking, Project/Program Coordination, Project/Program Management, Registrar, Service Delivery, Software Administration, Strategic Planning, Team Player, Time Management, Writing Skills
Operations Manager - Registrar's Office
Department: Registrar's Office
Location: McMinnville, Oregon
Employment Status: Full-time, Non- Exempt
Why Join Linfield University
Linfield University is an institution committed to student-centered education, meaningful relationships, and access to opportunity. Linfield's emphasis on personalized learning, close faculty-student engagement, and a mission-driven campus culture creates a distinctive environment for enrollment professionals who value high-touch recruitment, collaboration, and impact.
At Linfield University, every employee contributes to an exceptional educational experience rooted in our mission of learning, life and community. As a member of the Registrar's Office, you'll play a critical role in supporting academic operations, maintaining the integrity of student records, and ensuring students, faculty and staff receive responsive, accurate service throughout the academic journey. Join a collaborative, mission-driven team dedicated to student success and continuous improvement
What We Are Looking For
The Registrar's Office is seeking a highly organized and collaborative Operations Manager to oversee daily operations, coordinate projects and support strategic initiatives within the office. This position plays a vital role in ensuring the efficient delivery of services that support students, faculty and staff throughout the academic lifecycle.
The Operations Manager serves as a project leader, operational resource and communications coordinator while helping improve processes, managing office operations and supervising student employees. The ideal candidate is a proactive problem solver who thrives in a dynamic environment, enjoys managing multiple priorities and is committed to delivering outstanding customer service.
What You'll Do
Project Leadership
- Manage multiple operational and strategic projects for the Registrar's Office.
- Lead and support change management efforts that improve office processes and procedures.
- Track project progress, priorities and deadlines while coordinating with campus partners.
Operations Management
- Oversee day-to-day operational functions of the Registrar's Office.
- Assist the Registrar and Associate Registrars with strategic planning and process improvements.
- Support and troubleshoot software and hardware systems used in office operations.
- Process forms and daily reports with accuracy and attention to detail.
- Respond to student, faculty and staff inquiries through walk-in, phone and email service.
Communications
- Develop, edit and coordinate communications for students, faculty and staff.
- Manage Registrar's Office website content, academic calendars and course catalog updates.
- Ensure information is accurate, timely and accessible.
Programming & Collaboration
- Coordinate Registrar's Office events and initiatives.
- Partner with other university departments on registration-related programming and campus events.
Supervision
- Recruit, train and supervise student employees.
- Provide ongoing guidance, evaluation and support.
What Qualifies You For This Position
Required
- Bachelor's degree.
- Three years of progressively responsible experience in project or program management.
- Excellent written and verbal communication skills.
- Strong organizational, time management and problem-solving abilities.
- Demonstrated ability to manage multiple priorities while meeting deadlines.
- Ability to exercise sound judgment and maintain confidentiality.
- Proficiency with Microsoft Office applications and the ability to quickly learn new software.
- Commitment to fostering diversity, equity and inclusion.
- Ability to work primarily on the McMinnville campus with occasional evening or weekend work as needed.
Preferred Characteristics
- Collaborative and customer-service oriented.
- Self-motivated, adaptable and detail-oriented.
- Comfortable managing changing priorities in a fast-paced environment.
- Experience improving operational processes and leading organizational change.
Physical Requirements
Work is primarily performed in an office environment and includes extended periods of sitting and computer use, frequent walking and standing, occasional stair climbing, and lifting up to 25 pounds. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Interested In Joining Our Community?
If you're an organized professional who enjoys improving processes, managing projects and supporting student success, we encourage you to apply and become part of the Linfield University community.