STRIDE Fitness Operations Manager

Position: Operations Manager
Location: Carmel Mountain Ranch, San Diego, CA

STRIDE Fitness delivers the ultimate full-body cardio and strength experience that hits hard and moves fast. Our 55-minute high-intensity classes push you on the tread and the floor, so you get in, go hard, and STRIDE out.

We're looking for an energetic and results-driven Operations Manager to oversee studio operations, drive sales initiatives, and elevate the member experience. This is a hands-on leadership role that blends sales, marketing, and operations while ensuring our members and staff feel supported, motivated, and part of the STRIDE community.

Responsibilities

• Meet and exceed monthly lead generation and sales goals through in-studio initiatives, partnerships, and grassroots marketing

• Build strong relationships with members to maximize retention and satisfaction

• Manage studio social media content and engagement to strengthen community connections

• Track KPIs and performance metrics, reporting results to the Studio Owner

• Oversee payroll, supply orders, and retail inventory management

• Ensure the studio is clean, organized, and welcoming for every class

• Partner with the Sales Director and Head Coach to optimize schedules, promotions, and member experience

• Foster a positive, motivating, and supportive environment for both members and staff

Qualifications

• 2+ years of sales, operations, or marketing experience (fitness, boutique studio, or wellness industry preferred)

• Leadership experience, including supervising and motivating employees

• Proven record of achieving sales or performance goals

• Strong communication and customer service skills

• Professional, organized, and reliable with attention to detail

• Tech-savvy with CRM tools and Microsoft Office (fitness software experience a plus)

• Passion for fitness, health, and wellness

• Full-time availability and reliable commute to the studio

• Comfortable with completing a background check

Compensation & Benefits

• $20 - $22 per hour + commission opportunities based on performance

• Growth potential within a rapidly expanding fitness brand

• Supportive, team-oriented culture