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Operations Manager

PalAmerican Security
  • San Jose, California
    3 days ago

    Job Description

    The Operations Manager serves as second-in-command to the Branch Manager, providing leadership and oversight of daily branch operations. Key responsibilities include: Provide direction and support to Client Service Managers and office staff. Coordinate branch priorities and promote accountability and consistent execution. Support operational performance, employee engagement, and client service. Maintain continuity across branch operations. Act on behalf of the Branch Manager when needed.

    PalAmerican Security Operations Manager


    Are you a highly skilled and motivated individual who thrives in a dynamic and time-sensitive environment? Do you possess excellent leadership qualities and communication skills?


    Join PalAmerican Security, where you will oversee the security operations and personnel. As the Operations Manager, you will play a crucial role in recruiting, training, and managing staff to ensure the smooth running of security services. This is a fantastic opportunity to enhance your supervisory and leadership skills while making a significant impact on the safety and security of our clients.


    Supervisory Responsibilities:

    • Recruit, interview, hire, and train new staff
    • Oversee the daily workflow of the department
    • Provide constructive performance evaluations
    • Handle discipline and termination of employees

    Duties/Responsibilities:

    • Determine appropriate security officers for specific sites
    • Oversee the evaluation process for security officers and supervisors
    • Visit clients regularly to address any site issues
    • Ensure wage costs align with budgeted objectives
    • Devise training regimens and site orders
    • Supports sales efforts by participating with business development in generating market awareness

    Required Skills/Abilities:

    • Excellent communication and interpersonal skills
    • Strong organizational and time management skills
    • Ability to prioritize tasks and delegate effectively
    • High level of integrity and fairness in decision-making
    • Proficiency in Microsoft Office Suite or related software

    Education and Experience:

    • High school diploma or equivalent
    • At least two years of related experience

    Physical Requirements:

    • Prolonged periods of standing, driving, and working on a computer
    • Must be able to lift up to 15 pounds


    If you are ready to take on a challenging and rewarding role in the protective & security industry, apply now to be part of the PalAmerican Security team!

    Benefits

    • Paid time off
    • Health insurance
    • Dental insurance
    • Vision insurance
    • Life insurance
    • Disability insurance

    Numbers & Facts

    LocationSan Jose, California
    IndustrySecurity and Surveillance
    Company Size500 to 999 employees
    Websitehttp://www.palamerican.com

    About Company

    Building on a history of exceptional industry experience, Criterion Security, America’s leading healthcare, government and corporate security company, has joined forces with Paladin Security to create PalAmerican, one of North America’s largest independent security superfirms.

    Our experience across a variety of industries and a proven track record of providing innovative security solutions means PalAmerican has the resources, talent and operational know-how to provide complete customized security solutions that not only meet, but exceed specialized requirements.

    To ensure we provide the security personnel best suited to our clients' requirements, PalAmerican employs a rigorous 12-step selection process. We then provide professional, vertical specific training, followed by additional on-site training designed to exceed all industry standards throughout North America.

    Through our industry-leading selection process and our highly advanced and specialized training, PalAmerican has the highest client retention rate in the industry.

    With our specialized security services professionals, PalAmerican can perform security program planning and development, risk assessments, investigations and background screening to help our clients make informed, evidence-based decisions that positively impact both the bottom line and their peace of mind.

    Skills

    • Budgetingunmatched
    • Business Developmentunmatched
    • Communication Skillsunmatched
    • Customer Service Managementunmatched
    • Customer Support/Serviceunmatched
    • Disability Insuranceunmatched
    • Employee Terminationsunmatched
    • Establish Prioritiesunmatched
    • Interpersonal Skillsunmatched
    • Leadershipunmatched
    • Microsoft Officeunmatched
    • Operational Supportunmatched
    • Operationsunmatched
    • Operations Managementunmatched
    • Organizational Skillsunmatched
    • People Managementunmatched
    • Performance Analysisunmatched
    • Performance Reviewsunmatched
    • Problem Solving Skillsunmatched
    • Protective Servicesunmatched
    • Sales Supportunmatched
    • Security Analysisunmatched
    • Security Monitoringunmatched
    • Time Managementunmatched

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