Operations Manager- Scotts Depot WV 3PL

Temco Logistics, a proud subsidiary of The Home Depot, is seeking a detail-oriented and proactive Operations Manager to support our delivery and customer service teams. This role plays a key part in ensuring smooth daily operations, accurate scheduling, and high service standards. If you are organized, a strong communicator, and thrive in a fast‑paced environment, we'd love to hear from you.

Must-Have Skills

• Transportation operations experience

• Routing and dispatching experience

• Warehouse management experience

What You'll Do

• Monitor daily delivery operations and resolve service exceptions

• Support drivers and customer service teams with real-time troubleshooting

• Train and onboard new team members

• Build, manage, and adjust office and driver schedules

• Order and maintain office supplies

• Prepare delivery manifests and ensure dispatch readiness

• Collaborate with routing and driver managers to optimize performance

• Review payroll and resolve discrepancies

• Process reschedules, cancellations, and customer service exceptions

• Oversee inbound and outbound logistics at 3PL locations

• Track recycling and waste levels and recommend operational improvements

Daily & Weekly Responsibilities

• Track delivery exceptions and ensure timely resolution

• Monitor compliance with check-ins, paperwork, and routing standards

• Review next-day delivery plans and adjust schedules as needed

• Submit nightly operations recap reports

• Attend weekly planning and operations meetings

• Conduct inventory checks and order supplies

Success Metrics

• On-time and complete delivery performance

• Driver satisfaction and engagement scores

• Employee retention and safety compliance

• Labor hours and productivity versus goals

• Fleet damage and repair cost management

• PAY RANGE

• PAY RANGE

Starting pay may vary based on factors including, but not limited to, position offered and location.

$0.00 - $0.00

• Work Location

• Work Location

Onsite - These roles offer the opportunity to be part of a team at a specific physical location. Associates in these locations work in person at a local store, warehouse, or office, supporting daily operations and building strong relationships with their teams.

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Work Location

Onsite - An associate in an onsite role works in a specific Home Depot location in order to complete their job duties.

Multisite - An associate in a multisite role works from multiple locations (e.g. Home Depot location or a customer's homes) to complete their job duties.

Hybrid - A hybrid role blends in-office and remote/virtual work locations. An associate will work from a designated Home Depot location on some days and remote/virtually on others.

Remote/virtual - An associate in a remote/virtual role does not have to be at a designated Home Depot location to complete their job duties.

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