Operations Manager (SY 26-27)

Global Leadership Academy Charter School

A Global Academies School

Preparing Future Leaders of the World

Job Description

Position Title:Operations Manager

Reports to:Chief Executive Officer

Term:Twelve (12) month position, salaried

POSITION SUMMARY

The Operations Manager is responsible for overseeing the operational systems and infrastructure of the school in support of human resources systems, educational programs, school health, school safety, transportation, and other assigned activities. The Operations Manager works with the CEO and/or Principal, network support team, and school leadership team to ensure that the school is run in an orderly and effective manner. The Operations Manager also works closely with the network support team to design and implement effective operational and human resources systems.

DUTIES AND RESPONSIBILITIES

Management Coordination

• Works in conjunction with members of the network support team to ensure a smooth coordination of actions, tasks and expectations for all operational components of the school.
• Works in collaboration with the network support team to ensure the process and procedures of the school are working in tandem (i.e., Compliance, Fiscal, Human Resources, Special Services, and Technology).
• Serves as the liaison between school staff and network support team

Oversight

• Has oversight and management of school-based operations staff (front desk personnel, school and community coordinator, operations assistant, maintenance)
• Oversees all customer service matters at the school including general requests for information, proper telephone procedures, mail distribution and transportation requests.
• Drives positive family and community relations for the school through quality communications and interactions when entering the school building.
• Oversees the school and community coordinator to ensure workshops and other job-related tasks are consistent to the role outlined in the job description.

Enrollment

• Oversees the execution of scholar recruitment activities, school tour days, open houses, feeder school visits (if applicable), enrollment projections, waitlist management, lotteries, etc., to maintain a fully-enrolled school community.
• Creates a scholar retention plan considering the transient population and oversees school personnel in the implementation of this plan.
• Oversees the enrollment process, inclusive of ensuring all appropriate paperwork is gathered, as well as maintaining a pulse on withdrawals and admission process
• Works to support scholar retention through family meetings, withdrawal documentation, exit interviews, and other events.

Parent Involvement

• Promotes school programs through mailers, website and school interactions.
• Oversees the follow-up with all newly interested families.
• Develops and grows school programs
• Oversees recruitment and provides tours for prospective families, as well as to oversee and manage enrollment.

School Administration

• Assists school leadership with the maintenance of accurate school schedules, student records, and transcripts in accordance with school, local, state and federal requirements.
• Ensures appropriate protocols for the maintenance of personnel files for all employees is adhered to.
• Provides support and/or leads orientation for new hires.
• Oversees the administration of substitute teacher deployment.

Infrastructure Management

• Ensures the timely implementation of all items on the school's annual calendar.
• Ensures school is equipped for start-up/new school year by ordering furniture, equipment, and classroom supplies.
• Collaborates with the Assistant Principal/CEO to ensure the maintenance of school facilities and managing of custodial personnel and custodial needs.
• Manages the school's supplies and inventory

Financial Management

• Monitors school level personnel for to ensure orders are placed in a timely matter.
• Monitors the school operations assistant and the collections of money.
• Completes bank reconciliations (Petty Cash and Student Activities) and credit/debit card reconciliations monthly
• Prepares bank deposits
• Writes checks through Quickbooks for petty cash reimbursements or student activity related expenses
• Prepares weekly transmittals for invoice processing

Compliance

• Ensures accurate student information system with the assistance of the Information Systems Specialist
• Manages the nursing services to ensure appropriate service and compliance with local, state, and federal laws, as well as effective submission of yearly reports.

Payroll

• Provides accurate information such as extracurricular time, overtime, time off for payroll processing
• Monitors and updates time off tracking system
• Respond to inquiries from staff
• Monitor and track staff attendance and report and concerns to CEO

***Other Duties as Assigned and Deemed Appropriate***

Qualifications:

• Strong leadership skills and a demonstrated capacity to manage people in a work setting.
• Strong interpersonal and communication skills and the ability to work effectively with a diverse group of people.
• Strong organizational skills and the ability to handle multiple projects and responsibilities simultaneously.
• Ability to foster a cooperative work environment.
• Ability to train and supervise employees including organizing, prioritizing and scheduling work assignments.
• Ability to work with computers, various software programs and other technology.
• Knowledge of management and operations systems and strategies to run an effective organization.
• Knowledge of public education and charter schools
• Minimum of Bachelor's Degree in Business Administration but will consider other degrees with related experience
• Prefer a minimum of two years' experience in operational matters
• Knowledge of office software and experience using computers
• Ability to multi-task and prioritize duties required