Automotive Repair and Maintenance, Calendar Management, Communication Skills, Cost Control, Customer Support/Service, Detail Oriented, Employee Retention, Identify Issues, Logistics, Maintain Compliance, Metrics, Operational Improvement, Operational Support, Operations, Operations Management, Operations Planning, Order Supplies, Organizational Skills, Performance Tuning/Optimization, Plan Meetings, Recycling, Safety Compliance, Third-Party Logistics (3PL), Time Management, Warehousing
Operations Manager- Tallahassee, FL
Temco Logistics, a proud subsidiary of The Home Depot, is seeking a detail-oriented and proactive Operations Manager to support our delivery and customer service teams. This role plays a key part in ensuring smooth daily operations, accurate scheduling, and high service standards. If you are organized, a strong communicator, and thrive in a fast-paced environment, we'd love to hear from you.
Schedule:
- Varied days, start time: 10 am to 8 pm
Must-Have Skills
- Transportation operations experience
- Routing and dispatching experience
- Warehouse management experience
What You'll Do
- Monitor daily delivery operations and resolve service exceptions
- Support drivers and customer service teams with real-time troubleshooting
- Train and onboard new team members
- Build, manage, and adjust office and driver schedules
- Order and maintain office supplies
- Prepare delivery manifests and ensure dispatch readiness
- Collaborate with routing and driver managers to optimize performance
- Review payroll and resolve discrepancies
- Process reschedules, cancellations, and customer service exceptions
- Oversee inbound and outbound logistics at 3PL locations
- Track recycling and waste levels and recommend operational improvements
Daily & Weekly Responsibilities
- Track delivery exceptions and ensure timely resolution
- Monitor compliance with check-ins, paperwork, and routing standards
- Review next-day delivery plans and adjust schedules as needed
- Submit nightly operations recap reports
- Attend weekly planning and operations meetings
- Conduct inventory checks and order supplies
Success Metrics
- On-time and complete delivery performance
- Driver satisfaction and engagement scores
- Employee retention and safety compliance
- Labor hours and productivity versus goals
- Fleet damage and repair cost management