Operations Manager

Window World

  • Tuckahoe, New York
  • 30+ days ago
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    Skills

    • Best Practicesunmatched
    • Communication Skillsunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Driver's Licenseunmatched
    • High School Diplomaunmatched
    • Housekeeping/Cleaningunmatched
    • Inventory Managementunmatched
    • Leadershipunmatched
    • Mentoringunmatched
    • Microsoft Windows System Administrationunmatched
    • Multitaskingunmatched
    • Operations Managementunmatched
    • Performance Analysisunmatched
    • Problem Solving Skillsunmatched
    • Project Executionunmatched
    • Project/Program Managementunmatched
    • Regulationsunmatched
    • Remodelingunmatched
    • Safety Complianceunmatched
    • Salesunmatched
    • Team Lead/Managerunmatched
    • Time Managementunmatched

    Description

    About the Role:
    Join Window World of Westchester as an Install Manager, where you'll lead a dynamic team in delivering top-notch window installation services. Be part of a company that values quality, customer satisfaction, and team collaboration in Tuckahoe, NY.


    Responsibilities:
    • Oversee the installation process to ensure high-quality workmanship and customer satisfaction.
    • Manage and coordinate installation schedules and team assignments.
    • Conduct site inspections to verify project specifications and safety compliance.
    • Train and mentor installation staff on best practices and techniques.
    • Resolve customer concerns and provide solutions promptly and professionally.
    • Maintain inventory and order materials as needed for installation projects.
    • Collaborate with sales and customer service teams to ensure seamless project execution.
    • Monitor and report on team performance and project progress.
    • Client Communication: Serve as the primary point of contact for clients/general contractors to resolve field hurdles and ensure customer satisfaction. Final walkthroughs for customers sign-offs.
    Requirements:
    • Proven experience in installation management or a similar role in the home improvement industry.
    • Strong leadership skills with the ability to motivate and manage a team.
    • Excellent communication and customer service skills.
    • Knowledge of window installation techniques and safety regulations.
    • Ability to manage multiple projects and meet deadlines.
    • Strong problem-solving skills and attention to detail.
    • Valid driver's license and reliable transportation.
    • High school diploma or equivalent; additional certifications are a plus.
    • Veteran a plus.
    About Us:
    Window World of Westchester has been a leader in the home improvement industry for years, providing exceptional window installation services. Our commitment to quality and customer satisfaction has earned us a loyal customer base and a supportive work environment where employees thrive.
    Compensation: $1,200.00 - $1,600.00 per week




    Numbers & Facts

    LocationTuckahoe, New York
    Websitehttps://www.windowworld.com

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