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Operations Manager

TenSquare, LLC

Washington, DC

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JOB DETAILS
SALARY
$70,000–$85,000 Per Year
SKILLS
After School Programs, Billing, Building Systems, Calendar Management, Coaching, Communication Skills, Community Support, Construction Safety, Continuous Improvement, Custodial Services, Diversity, Documentation, Facilities and Maintenance, Field Trials, Finance, Food Services, Identify Issues, Inventory Management, Keyboards, Leadership, Logistics, Maintain Compliance, Maintenance Services, Material Moving, Microsoft Office, Multitasking, Nonprofit, Nutrition, Office Equipment, Operational Communications, Operational Expenditure (OPEX), Operational Improvement, Operational Support, Operations, Operations Management, Organizational Skills, People Management, Philosophy, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Regulations, Regulatory Compliance, Residential Construction, Safety Compliance, Safety Systems, School Buildings, School Management, Security Protocols, State Laws and Regulations, Supplier Relationship Management (SRM), Systems Maintenance, Team Lead/Manager, Time Management, Training/Teaching, Vendor/Supplier Evaluation, Vendor/Supplier Management, Vendor/Supplier Relations, Writing Skills
LOCATION
Washington, DC
POSTED
Today
About Perry Street Preparatory Public Charter School
Perry Street Prep is committed to delivering a high-quality, inclusive education to all students in the District of Columbia. Our mission is to empower students to achieve academic excellence, personal growth, and social responsibility. We envision our school as a supportive community that provides students and their families with the resources and opportunities they need to thrive. Perry Street Prep aims to foster strong family-school partnerships, engage our diverse communities meaningfully, and build a supportive environment that extends beyond the classroom.

Position Summary
Perry Street Prep seeks a highly organized, solutions-driven leader to serve as our next Operations Manager. In this role, you will own the day-to-day operational functions of the school building. Ensure that our campus runs safely, efficiently, and in a way that allows teachers and school leaders to focus fully on student learning. You will lead building operations, facilities, logistics, safety systems, vendor relationships, and the supervision of our School Operations Assistants and In-House Building Substitutes.

You are a systems thinker who thrives on creating order, solving problems before they escalate, and building operational routines that the whole school can rely on. This role is essential to Perry Street Prep's mission of operating with excellence every day so students, scholars, and families can focus on what matters most: teaching and learning.

This position aligns with Perry Street Prep's core operational philosophy of clear ownership, strong systems, responsive support, and student-centered operations.

Key Responsibilities:

Facilities

  • Oversee daily building operations, including safety, cleanliness, and physical readiness of all campus spaces;
  • Serve as the primary point of contact for all facilities-related needs, including maintenance, repairs, and building systems;
  • Coordinate with janitorial, maintenance, and facilities contractors to ensure a fully functional, well-maintained school environment;
  • Conduct regular walkthroughs to identify and address facilities issues proactively;
  • Manage school supply inventory, ordering, and distribution to ensure staff and operational needs are consistently met;
  • Oversee the functionality and cleanliness of common areas including the front office, foyer, hallways, and shared spaces.
Daily Logistics
  • Lead the planning and execution of daily operational routines including arrival, dismissal, transitions, lunch, and recess;
  • Coordinate and execute logistics for school events, testing windows, field trips, picture days, and internal ceremonies;
  • Develop and maintain operational systems and checklists to ensure consistent daily execution;
  • Serve as the operational point person for staff, students, and families during the school day;
  • Troubleshoot and resolve operational issues in real time with urgency and calm.
Vendor & Contract Management
  • Support vendor relationships for all school-based operational services, including food service, janitorial, and other contracted partners;
  • Coordinate and organize before- and after-school program providers to ensure smooth logistics, communication, and program quality.
  • Supervise the daily implementation of the school's food and nutrition program, supporting National School Lunch Program (NSLP) compliance, accurate reporting, and quality vendor performance;
  • Process and track invoices and vendor payments for operations-related expenses in collaboration with the COO;
  • Staff Supervision & Coverage Coordination
  • Supervise School Operations Assistants (SOAs) across both morning and mid/late shifts, providing coaching, scheduling, and performance support;
  • Supervise In-House Building Substitutes, managing their daily assignments and ensuring instructional continuity in partnership with school leaders;
  • Manage the in-house substitute pool and daily coverage scheduling, including coverage pay tracking and assignments including coordination of emergency coverage needs in real time;
  • Cover front office operations in the absence of the Operations Coordinator, ensuring continuity of family-facing support, visitor management, attendance monitoring, and daily front office functions.
Safety & Compliance
  • Ensure all building safety systems, protocols, and drills (fire, lockdown, emergency) are maintained and practiced in compliance with DC regulations;
  • Supports visitor management systems (e.g., Raptor/SchoolPass) and ensure front-of-building security protocols are followed daily;
  • Maintain accurate records for immunization and health compliance, coordinating with school leadership on required actions per DC regulations;
  • Support compliance with district, charter, and state operational regulations;
  • Maintain systems for compliance documentation and audit readiness in collaboration with the COO.
Technology & Systems
  • Serve as the point of contact for submitting and tracking IT tickets, escalating issues and following up on resolution
  • Support the maintenance of operational technology platforms (SchoolPass, DeansList, etc.) by flagging issues, supporting daily use, and coordinating with IT as needed
  • Maintain operational calendars, scheduling systems, and internal communication platforms;
  • Partner with the Data & Enrollment Manager to ensure operational data (attendance, visitor logs, etc.) is accurate and current;
  • Identify and implement systems improvements to reduce inefficiencies and improve operational consistency.
Leadership & Collaboration
  • Work closely with the COO, Principal, and school leadership team to implement the school's operational vision and priorities;
  • Participate in leadership and operations team meetings, contributing operational insight and updates;
  • Collaborate across departments-with HR, finance, data/enrollment, and instructional teams-to ensure operations support schoolwide goals;
  • Draft and distribute internal operational communications, schedules, and updates as needed;
Other duties as assigned.
Supervision
The Operations Manager directly supervises the following staff and contractors:
  • School Operations Assistants (Part-Time / Hourly)
  • In-House Building Substitutes
  • Before- and after-school program providers and staff
Qualifications

Required Education and Experience
  • Bachelor's degree required
  • 3 years of experience in school, nonprofit, or organizational operations;
  • Demonstrated experience managing daily building or campus operations;
  • Experience supervising staff and managing vendor or contractor relationships;
  • Familiarity with OSSE, PCSB, and NSLP regulations preferred;
  • Proficiency with Google Workspace, Microsoft Office, and school-based operational platforms.
Required Core Competencies
  • Commitment to Perry Street Prep's mission, values, and operational philosophy.
  • Strong systems and process-thinking skills with the ability to build, document, and sustain operational routines;
  • Proven ability to manage multiple priorities simultaneously with strong organizational and time management skills;
  • Excellent problem-solving skills with a proactive, solutions-oriented mindset;
  • Strong verbal and written communication skills with the ability to communicate clearly with staff, families, and vendors;
  • Ability to lead and supervise a team with consistency, fairness, and care;
  • Calm, flexible, and effective under pressure-able to respond to unexpected situations without losing sight of the bigger picture.
Desired Attributes
  • Works comfortably with people from diverse backgrounds;
  • Persistent, punctual, and dependable, with a positive "can-do" attitude;
  • Trustworthy with school resources, information, and access;
  • Open to feedback and committed to continuous improvement;
  • Understanding of the urgency of school operations and the need to address matters promptly;
  • Student-centered in approach-always asking how operational decisions impact scholars.

PHYSICAL ABILITIES: Hearing and speaking to exchange information in person and on the telephone; seeing to read, prepare, and proofread documents; sitting or standing for extended periods of time; dexterity of hands and fingers to operate a computer keyboard and other office equipment; kneeling, bending at the waist and reaching overhead, above the shoulders, and horizontally to retrieve
and store books, materials, files, and supplies; pushing and/or pulling objects, lifting light to medium-weight objects.

WORK HOURS: Daily work hours are 7:45 am to 3:45 pm. This position will require flexibility to work outside of standard business hours, including evenings, weekends, and holidays, based on business needs or project deadlines.

WORKING AT PERRY STREET PREPARATORY SCHOOL: Perry Street Prep is dedicated to providing a high-quality, supportive education to our diverse community. This role offers a meaningful opportunity to build the operational foundation that allows great teaching and learning to happen every day. If you are passionate about operational excellence, student-centered systems, and being part of a mission-driven school community, we welcome you to apply.

SALARY RANGE: The salary range for this position is $70,000 - $85,000 depending on experience.

About the Company

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TenSquare, LLC

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