Operations & Marketing Coordinator

About the Role

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Red Fan Communications is looking for an organized, proactive and dependable Part-Time Operations & Marketing Coordinator to help keep our Austin office and day-to-day business operations running smoothly while also supporting basic marketing execution.

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This is a hands-on role for someone who notices what needs to be done, takes initiative and enjoys keeping things organized behind the scenes. You'll be the local go-to person for office and operational needs, while also helping the team execute recurring marketing activities.

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The role is expected to be approximately 20 hours per week with regular in-office responsibilities in Austin. There is potential for the position to grow into a full-time opportunity in the future as Red Fan's needs evolve.

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What You'll Do: Office & Operations

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• Keep the Austin office organized, stocked and running smoothly
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• Manage office supplies, groceries and other recurring office needs
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• Run local errands and pick up supplies as needed
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• Coordinate with cleaning services and other office vendors
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• Receive and manage mail, packages and deliveries
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• Assist with vendor and subscription tracking and upcoming renewals
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• Maintain organized operational files, records and documentation
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• Support equipment, accounts and other logistics for employee onboarding and offboarding in partnership with HR
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• Assist with basic systems administration and account access
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• Maintain and contribute to the CEO scorecard, ensuring assigned information is current and updated on schedule
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• Support meetings, events and other office logistics
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• Help document recurring processes and maintain operational checklists
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• Identify upcoming needs, deadlines or issues and proactively bring them to the appropriate team member
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• Support additional administrative and operational projects as needed
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Marketing Support

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• Build, format, proof and schedule approved newsletter content
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• Schedule and publish approved social media content
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• Assist with basic website and blog updates
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• Support event and webinar logistics
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• Maintain the content calendar and help track upcoming deadlines
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• Organize marketing files, assets and materials
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• Assist with other marketing production and coordination needs
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This is a marketing execution and coordination role rather than a marketing strategy position.

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What We're Looking For

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The right person is someone who is organized, resourceful and genuinely enjoys being the person who keeps things moving.

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You should be:

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• Highly organized and detail-oriented
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• Dependable with strong follow-through
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• Proactive and comfortable taking initiative
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• Comfortable managing multiple types of tasks and priorities
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• Able to work independently and recognize when something needs attention
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• Comfortable learning and working within different technology platforms
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• A clear and professional communicator
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• Local to the Austin area and available to work in the office regularly
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• Able to provide reliable transportation for local errands, grocery and supply pickups, and other business needs
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Experience in office management, operations, administrative support or marketing coordination is helpful. More important is finding someone who is dependable, willing to learn and comfortable taking ownership.

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Role Details

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Location: Austin, TX, with regular in-office responsibilities

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Schedule: Approximately 20 hours per week

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Compensation: Approximately $20/hour

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Growth: Potential to grow into a full-time position as the role and business evolve

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Reports to: CEO, with marketing direction from the appropriate team lead

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What This Role Is Not

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This is not an executive assistant, HR, bookkeeping or marketing strategy position. Red Fan works with other partners and resources responsible for those areas.

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Instead, this role is the person who executes, coordinates, organizes and follows through, making sure the day-to-day operational and marketing details keep moving.

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Red Fan Communications is an Austin-based communications consultancy for B2B technology companies at an inflection point. Since 2008, founder Kathleen Lucente and her team have guided private equity and venture-backed brands through IPOs, acquisitions, take-privates and category launches. The firm's Positioned to Win Method™ builds positioning into a working system: embed with the leadership team, diagnose the gap between what a company says and what the market hears, then execute across media, content and sales enablement. Red Fan runs senior teams on every account, which means the strategist in the pitch is the strategist on the work. The pace is fast, the client roster is exclusive by design and the expectations are high.