Job Description
Our client, a Banking company, is looking for a Operations Officer for their Toronto, ON location.
Responsibilities:
Requirements:
Why Should You Apply?
Responsibilities:
- Provide a broad range of operational support and performs general to specialized transactions and/or other processing activities for own Operations and Business Services function.
- May contribute to analysis/reporting on critical projects or special initiatives that strengthen our operating model/processes and elevate service quality.
- Customer:
- Execute transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs) Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained Identify opportunities to improve service delivery Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels Interact with partners by responding to requests in an effective and timely manner
- Shareholder:
- Prioritize and manage own workload to meet Service Level Agreement (SLA) requirements for service and productivity Understand internal and industry regulations and trends, remain informed of emerging issues and apply appropriate due diligence in adherence with operating policies/procedures Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate Support the timely and accurate completion of business processes Actively review internal processes/activities and provide ideas for process improvement Investigate and escalate non-standard or high-risk activities as appropriate Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management) Be knowledgeable of and comply with Bank Code of Conduct Skills: ? Ability to adhere to strict deadlines and handle high volumes of work Excellent quantitative and analytical skills Excellent organizational and time management skills Ability to work independently, as well as part of a team Self-motivated and goal-oriented Ability to adapt to changing policies and procedures Attention to detail is crucial.
- Understanding of MM and FX Products (eg. Options, Foreign Exchange spots and forwards, Money Market deposits and loans) Sound knowledge of Microsoft Office, proficiency in Excel is a must, coupled with the ability to learn and apply skills to new software programs.
Requirements:
- Knowledge of Global and WSS platforms would be an asset.
- 0-2 years experience in a Trade Processing related role, preferably experience with cash products (such as Loans, Deposits, Swaps and Forwards)
- There is potential for this to lead to a longer-term contract if the candidate is a strong performer.
- One of my main asks is that we look for someone with a high level of maturity and business maturity, ideally with five-plus years of relevant experience.
- I’m looking for someone who demonstrates sound judgment, professionalism, independence, and the ability to take ownership and hit the ground running.
- Degree/Level of Education:
- University undergraduate
- Years of Overall Experience: 5-7 yrs
- How will performance be measured: deliverables, speed and efficiency, meeting deadlines
- Preferred/Ideal Candidate Background: CPA, CSC financial background ,detail orientated, good organization, good communication skills , quick learner, business maturity, proficient in excel and macros, proficient in outlook
- Must-Have Hard Skills:
- Strong in excel
- Familiarity with macro process
- MS Suite
- Great communication
- Business maturity
- Soft Skills:
- Very detail oriented
- Business maturity -will be handling sensitive information
- Wants someone who is loyal and wants to learn
- Nice-To-Have
- Go getter
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Numbers & Facts
| Location | Toronto, ON |
| Industry | Management Consulting Services |
| Salary | $20.28–$23.19 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
- Analysis Skillsunmatched
- Banking Servicesunmatched
- Business Continuity Planning (BCP)unmatched
- Business Processesunmatched
- Business Servicesunmatched
- Certified Public Accountant (CPA)unmatched
- Communication Skillsunmatched
- Data Qualityunmatched
- Detail Orientedunmatched
- Due Diligenceunmatched
- Establish Prioritiesunmatched
- Foreign Exchange (FX)unmatched
- Health Planunmatched
- Industry/Trade Analysisunmatched
- Loansunmatched
- Mail Processingunmatched
- Microsoft Excelunmatched
- Microsoft Officeunmatched
- Microsoft Outlookunmatched
- Money Launderingunmatched
- Operational Supportunmatched
- Operations Processesunmatched
- Organizational Skillsunmatched
- Procedure Developmentunmatched
- Process Improvementunmatched
- Process Modelingunmatched
- Quantitative Analysisunmatched
- Regulationsunmatched
- Riskunmatched
- Service Deliveryunmatched
- Service Level Agreement (SLA)unmatched
- Time Managementunmatched
- Transaction Processing/Managementunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder