Job Description
Our Client, a Banking company, is looking for an Operations Officer for their Toronto, ON/Hybrid location.
Responsibilities:
Requirements:
Why Should You Apply?
Responsibilities:
- Customer:
- Act as a key operational subject matter expert for EFTR (Electronic Fund Transfer Reporting) regulatory reporting, providing technical guidance, issue analysis, and process support within AML Operations.
- Support and contribute to the design, enhancement, and implementation of operational workflows, system changes, and process improvements to strengthen regulatory compliance and operational efficiency.
- Execute EFTR reporting and remediation activities in strict adherence to regulatory requirements, internal procedures, and control standards, ensuring accuracy, completeness, and timeliness.
- Perform advanced analysis and execution of AML reporting activities, including consolidated or aggregated reporting, where applicable.
- Proactively identify, assess, and escalate operational issues, data quality gaps, or control weaknesses, engaging appropriate partners to drive resolution and maintain service and compliance standards.
- Serve as a point of contact for complex or nonstandard EFTR matters, supporting consistent interpretation and application of reporting requirements.
- Shareholder:
- Independently prioritize and manage workload to meet operational, service, quality, and productivity targets across competing deadlines and volumes.
- Execute transactions and remediation activities accurately and on time, in line with established procedures, controls, and formal or informal SLAs.
- Exercise sound discretion in handling confidential information and sensitive correspondence, escalating issues appropriately.
- Identify, manage, and escalate risk by recognizing unusual, highrisk, or nonstandard transactions and ensuring appropriate controls and documentation are applied.
- Actively support internal/external audits and regulatory reviews, including providing explanations, supporting documentation, and operational insights; contribute recommendations to address findings or gaps.
- Maintain awareness of emerging AML / EFTR regulatory requirements, risks, and operational impacts, and support the assessment and implementation of necessary changes.
- Operate in alignment with enterprise risk management frameworks, including AML, Regulatory Reporting, and Business Continuity Management expectations.
- Employee / team:
- Contribute positively as an experienced team member, supporting a culture of quality, accountability, collaboration, and continuous improvement.
- Demonstrate strong organizational and timemanagement capabilities, with the ability to manage high volumes of work under strict regulatory deadlines.
- Actively build and deepen functional expertise, sharing knowledge, best practices, and lessons learned across the team.
- Provide guidance, coaching, and informal training to less experienced team members on EFTR processes, tools, and regulatory expectations.
- Participate in crosstraining, process shadowing, and development activities to strengthen individual and team capability.
- Communicate proactively, keeping leaders and partners informed of status, risks, trends, and emerging issues.
- Promote an inclusive, respectful, and equitable work environment and act as a brand ambassador for AML Operations and the Bank.
- Breadth & depth:
- Perform highly complex, multistep operational activities across systems, processes, and data sources, often involving moderatetohigh regulatory or operational risk.
- Apply specialized EFTR and AML knowledge to resolve complex data discrepancies, assess remediation options, and support regulatory outcomes.
- Review existing processes and controls, identifying opportunities for efficiency, risk reduction, and quality improvement.
- Analyze data and trends to identify systemic issues, escalating insights and contributing to sustainable solutions.
- Interact regularly with internal partners and stakeholders; provide process and policy guidance where appropriate.
- Work scope typically spans daily, weekly, monthly, and adhoc initiatives, requiring planning and adaptability.
- Recognized as a processlevel subject matter expert within EFTR Operations and generally reports to a Team Manager.
Requirements:
- 1.5+ years of progressive experience in FINTRAC EFTR regulatory reporting.
- Prior experience within a corporate or financial services environment.
- Proficiency with Microsoft Office Suit
- Proven ability to work independently on moderatetohigh complexity operational tasks with strong attention to detail and risk awareness.
- Soft skills:
- Strong team player
- Proven ability to work independently on moderatetohigh complexity operational tasks with strong attention to detail and risk awareness.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Numbers & Facts
| Location | Toronto, ON |
| Industry | Management Consulting Services |
| Salary | $20.28–$23.19 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder