Operations Performance Data Specialist

Position Summary

The Operations Performance Data Specialist will be our eyes that keep our operations running smoothly and is responsible for maintaining accurate inventory records, preventing inventory shrinkage, and supporting a secure warehouse or retail environment. This role focuses on identifying discrepancies, monitoring inventory movement, and implementing best practices to reduce theft, errors, and waste while ensuring operational efficiency.

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Key Responsibilities

• Monitor live and recorded video feeds from warehouse, storage, and shipping areas to ensure inventory accuracy and security.
• Identify and investigate discrepancies between physical counts and system records using video evidence.
• Monitor inventory transactions, including receiving, storage, transfers, and shipments.
• Identify and report suspicious activity, inventory irregularities, or potential theft.
• Work with management to develop and enforce inventory control procedures.
• Conduct routine audits of inventory, storage areas, and documentation.
• Ensure all inventory movements are properly documented and authorized.
• Monitor compliance with company security policies and standard operating procedures.
• Assist in training employees on inventory handling, accountability, and loss prevention practices.
• Prepare reports on inventory accuracy, shrinkage, and loss prevention metrics.
• Collaborate with warehouse, purchasing, and operations teams to improve inventory accuracy and reduce losses.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Experience in security monitoring or related field.
• Previous experience in inventory control, warehouse operations, or loss prevention.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organizational abilities.
• Proficiency with inventory management systems and Microsoft Excel.
• Ability to maintain confidentiality and exercise sound judgment.
• Strong communication and teamwork skills.

Performance Expectations

• Experience conducting inventory audits.
• Experience with video monitoring technology and software.
• Knowledge of warehouse management systems (WMS) or ERP software.
• Strong observation skills and the ability to spot small details in complex environments.
• Understanding of inventory control best practices and internal controls.
• Ability to recognize trends that may indicate process issues or inventory shrinkage.
• Excellent communication skills for reporting findings and collaborating with cross-functional teams.
• Maintain high inventory accuracy.
• Reduce inventory shrinkage through effective controls and monitoring.
• Promptly investigate and resolve inventory discrepancies.
• Promote a culture of accountability, honesty, and compliance with company policies.

Working Conditions

• Work is performed in a warehouse, distribution center, or retail environment.
• May require standing, walking, lifting, and operating inventory equipment.
• Occasional overtime may be required during inventory counts or peak business periods.