Operations Planner

The Associate Production Planner is an individual contributor responsible for owning the end-to-end order management process for multiple brand channels. This includes article creation, upload and maintenance of purchase orders, issue resolution in conjunction with the offshore team, on-order reporting, and delivery tracking. Additionally, the individual contributor is responsible for tactical cross-functional communication and issue resolution with regional partners and on-order monitoring, tracking, and reporting. The role requires engagement with supervisors and, over time, different levels of leadership on production status, issue resolution, and liability/dispute management. The planner manages day-to-day tasks with some interaction from the supervisor but is expected to prioritize and organize autonomously after fully onboarding into the role.

Responsibilities

• Initiate POs
• Manage PO amendment resolution
• Manage On Order Reporting
• Review, respond, and determine impact from weekly OSR. Audit monthly
• Maintain Delivery Tracking
• Track dye and cut dates
• Direct offshore COMs team to enter data into Mainframe and SAP
• Follow up on Planning requests to adjust on order
• Manage COMs/issue resolution related to on order and articles
• Complete value-added services
• Manage tactical problem-solving related to on order with CF peers
• Ability to filter what needs elevated for issue resolution or can be resolved at this level
• Review and interpret liabilities
• Ensure timely receipt of liability confirmation post order placement
• Manage liability reporting
• Communicate liabilities to the brand
• Commitment contract/Raw Material reconciliation
• Dispute case management
• Risk assessment of expiring liabilities
• Manage tactical systems work for cancellations of orders
• Document cancellations for monthly MPC meetings
• Ensure timely on order accuracy
• Manage and report out commitments without POs
• Support CGL creation and maintenance
• Adhere to order schedule and update necessary tracking documents for CF alignment
• Enter GNG dates in WIPS to facilitate discussion and attend weekly WIPS meetings
• Focus on order management related to speed orders, immediate issue resolution, and escalation
• Publish order schedules related to both flow and new fashion styles
• Maintain floorset reporting for late deliveries
• Facilitate cross-functional communication with Logistics, DC Ops, Deployment, Planning, Merchants, PD, Region, Vendors, Commercialization, Product Performance, and Textiles

Qualifications

• Bachelor’s degree
• 1-3 years of experience in a related role
• At least one internship experience in a corporate environment preferred
• Proficient with Microsoft Office suite; proven Excel skills required
• Detail-oriented with strong multi-tasking and organizational skills
• Strong work ethic
• Ability to communicate effectively verbally and in writing

Join us in Reynoldsburg, a vibrant community offering a blend of urban and suburban living. Enjoy a dynamic work environment with opportunities for growth and collaboration.