Operations Processing Specialist

BE PART OF A MANUFACTURER LIKE NO OTHER.

When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next fabrication breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

They come to BLM GROUP USA for our expertise, deep network and nearly sixty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising BLMers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at BLM GROUP USA and be part of bringing our clients' world-changing ideas to life. At BLM, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities BLM GROUP serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization.

We offer a competitive benefits package which includes medical, dental, vision, 401k with company match, life/disability and many others!

Job Title: Operations Processing Specialist
Department: Administration
FLSA Status: Non-Exempt
Cost Center: US1000002B - Sales Back Office

Summary

The Operations Processing Specialist is responsible for the accurate administration and processing of capital equipment sales orders throughout the order lifecycle. This position supports sales, finance, logistics, legal, and operations by preparing customer invoices, commercial documentation, financing transactions, audits, and reporting while maintaining data integrity within SAP. The role ensures machine orders are processed accurately, financial transactions are completed in accordance with company policies, and all documentation supports timely delivery and revenue recognition.

Essential Functions

The duties listed below are the specific duties and tasks that someone in this position must accomplish. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the level and/or class of this position.

• Process and maintain machine sales orders throughout the order lifecycle utilizing SAP.
• Create and process customer deposit invoices, delivery documents, final invoices, and order acknowledgement revisions.
• Process invoices for machine spare parts, software sales, and direct-ship orders.
• Prepare commercial documentation required for international machine shipments.
• Coordinate with legal counsel to prepare, file, amend, and release PMSA/PMSI documentation as required.
• Work directly with financing companies to process financing transactions and prepare manual customer invoices.
• Perform monthly and quarterly audits of machine orders and after-sales transactions to ensure billing accuracy and completeness.
• Conduct Order Acknowledgement (OA) audits to verify order accuracy and compliance.
• Monitor machine-related accruals, process monthly reversals, and support period-end financial close activities.
• Prepare monthly job costing reports and distribute financial reporting to Sales and Finance leadership.
• Maintain machine order records, databases, and departmental tracking spreadsheets.
• Collaborate with Sales, Purchasing, Finance, Logistics, Service, and other departments to ensure all order processing requirements are completed accurately and on schedule.
• Identify discrepancies and work with appropriate departments to resolve order, billing, or documentation issues.
• Maintain accurate records while ensuring compliance with company policies and established internal controls.
• Other duties as assigned by management.

Qualifications

• High School Diploma or equivalent required.
• Associate or bachelor's degree in accounting or related field preferred.
• At least two (2) years of accounting experience required.
• Previous experience with SAP preferred.

Knowledge, Skills, and other Abilities

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
• Ability to operate related office equipment, such as computers, 10-key calculator, and copier.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers.
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