Operations Processor 1 - Contingent

Job Title: Operations Processor
Location: 3201 N 4th Ave, SIOUX FALLS, SD 57104 (100% Onsite)
Duration: 6 months, with a possible extension depending on workload and the right candidate
Payrate: $18.00/hr. on W2
Schedule: Monday through Friday, 7:00 AM–3:30 PM
Interview: 30-minute panel interview via Microsoft Teams
 
Note: This is not a customer-facing position. The role involves 100% document processing on a PC, with no phone work.
 
Job Description:
In this contingent resource assignment, you may support operations and identify ways to improve individual work processes within established procedures. You will perform routine operational support tasks, regularly receive direction from a supervisor, and escalate questions and issues as needed. You will also interact with client personnel regarding basic information.
 
Required Qualifications:

• At least 6 months of operations support experience, or equivalent experience demonstrated through work or consulting experience, training, military experience, or education.
• PC experience with keyboarding and 10-key skills.
• Basic Microsoft Office skills.
• Data entry and decision-making skills.
• Ability to follow established procedures.
• Ability to sit and look at a computer for extended periods.
• Reliability and consistent attendance are essential.

 
Day in the Life:
Every evening, a daily agenda is sent out for the following day. You will review the agenda to determine your assigned tasks. Once training is complete, you will be expected to complete the day's assignments independently.
 
Key Responsibilities:
Operations cover jobs responsible for activities that support the operational infrastructure, performance, and efficiency.
In this role, you will:

• Perform general clerical operations tasks that are routine in nature.
• Receive, log, batch, and distribute work.
• Prepare and distribute incoming and outgoing mail.
• Regularly receive direction from a supervisor and escalate questions and issues to more experienced team members.
• Work under close supervision while following established procedures.
  
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