Communication Skills, Computer Operations, Customer Support/Service, Detail Oriented, Microsoft Excel, Microsoft Word, Operations Processes, Process Flow, Sales
LOCATION
ATLANTA, GA
POSTED
2 days ago
Operations Processor 3 Location: Atlanta, GA 30354 Schedule: 100% Onsite – Monday through Friday – 8 am to 5:00 pm Start Date: June 13, 2026 – 8 Months Contract with possible extension Contract Type: W-2 Hourly Pay - $22/hour. Interview Process: 1 in-person interview (30 minutes)
Role Overview:
-They will help maintain reports in Excel and Word
-Requests are received in AES (Automated Enrollment Solution) across multiple sites. They review the request including attachments to be able to execute the process for the request. MS Word is important in the maintenance of requests process. They will be asked to add information to each request, and at the end of the week balancing requests.
-There is a larger Lockbox database, it would be great if they are familiar with workflows, customer details, account specifications etc. If they do not have lockbox specific experience, if they have attention to detail along with Excel skills and ability to learn they may be a fit.
-With lockbox background they would understand the language and how the process flows. Operations Processor 3 is not on the floor like the Ops Processor 1. Ideal fits have more investigative and computer skills then the Ops Processor 1. This is less repetitive than the Ops Processor 1. The requests are different and resources are dealing with customer services at a different level, which relates to sales and the client. Therefore, email language and communication skills are important.