Operations Processor

Chief of Staff KC has partnered with a reputable company in the Kansas City area to fill an Operations Processor role on their License, Title & Renewals team. This is a critical position focused on accurate documentation, state compliance, and timely processing of vehicle licensing and renewal transactions. If you thrive in a fast-paced, detail-driven environment and take pride in getting things right, we want to hear from you.

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What you'll do

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• Review and process state-specific licensing, title, and renewal transactions in compliance with jurisdictional requirements
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• Verify document accuracy and resolve discrepancies or processing issues
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• Prepare applications and supporting documentation for timely submission
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• Communicate with internal teams and external partners via email and Zendesk
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• Maintain accurate records and follow up on pending items to meet SLA expectations
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• Support team KPIs and contribute to a positive customer experience
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What we're looking for

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• High School diploma or GED required; valid driver's license required
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• Strong attention to detail, organizational skills, and ability to prioritize high-volume work
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• Proficiency in Microsoft Office; intermediate Excel skills preferred
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• Experience with Zendesk or similar ticketing systems is a plus
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• Background in automotive, transportation, or logistics is a plus — but not required
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• Team-oriented, adaptable, and comfortable in a fast-paced production environment
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About Chief of Staff KC

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Chief of Staff KC is Kansas City's trusted recruiting partner, connecting top talent with reputable companies across operations, finance & accounting, HR, admin, IT, and sales. We go beyond the typical staffing experience — we take the time to find the right fit for both candidates and clients.