Operations Specialist

Operation Specialist

Our not-so-secret sauce.

Award-winning, inclusive, top workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Operation Specialist at McGriff, a division of Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Operation Specialist on the McGriff commercial insurance team, you'll support office leaders on strategic projects and initiatives to help meet operational goals, add efficiency and drive excellence, and provide administrative support to individuals and department. A few key duties include:

• Prepare or organize documents to assist with ongoing strategic projects.
• Contribute to data integrity projects – help provide assistance to identify solutions, data cleanup, and other ongoing projects to support office.
• Establish and maintain templates that can be used for client presentations.
• Work with offshoring team as well as third party vendors as needed
• Serve as subject matter expert for questions related to systems, procedures, workflows, and resources.
• Provide administrative help to assist teammates
• Perform other administrative task as assigned

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• College degree or equivalent education, training and work-related experience
• Five years of experience
• Highly effective written / verbal communication and facilitation skills
• Proven ability to act with responsiveness, urgency and professionalism in all matters while prioritizing responsibilities and proactively accomplishing goals
• Exhibited ability to work independently.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

These additional qualifications are a plus, but not required to apply:

• Knowledge of insurance specific systems and applications
• Advanced proficiency in Microsoft Excel

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfillment outside of work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

McGriff specializes in business and personal insurance, employee benefit solutions, risk management services, specialized industry expertise and more.