Operations Specialist - Early Childhood Impact @ the Y

The Operations Specialist supports the YMCA of the East Bay’s ECI operations team by providing flexible administrative, monitoring, and on-site support to help programs run smoothly. This role assists with licensing paperwork, staff training coordination, operational follow-up, new teacher onboarding, parent communication, and special projects. The ideal candidate is organized, responsive, detail-oriented, and committed to supporting safe, compliant, and effective early childhood program operations in alignment with the Y’s mission and values.

ESSENTIAL FUNCTIONS:

1. Support operations Director/Managers, as directed, with completion of on-going licensing paperwork including applications, forms, reporting, and appeals.
2. Schedule, arrange and support operations related trainings, meetings/appointments and organize staff meeting agendas, materials, and documentation.
3. Assist with operations related monitoring and follow up including active supervision, licensing, staffing vs. enrollment, and health/safety.
4. Participate with the ECI team in interviews for prospective teachers, and with new teacher placement.
5. Coordinate with ECI team to support effective on-boarding for new teachers, including direct on-site support, check-ins with new staff, support for professional development plans and monitoring of benchmarks.
6. Attend webinars and trainings to obtain current updates and disseminate information regarding new/changed regulations from CCL, CDSS, CDS and OHS.
7. Support with operations related communication, including phone calls, emails, letters, and memos.
8. Support operations team with parent outreach and meetings, as needed.
9. Support with organization for large scale distributions to centers, as needed.
10. Special projects and other duties as assigned.

MEASURE OF EFFECTIVENESS

This position has a primary impact on the operations of the YMCA East Bay Early Childhood Impact Program. Therefore, the effectiveness of the fulfillment of this position should be measured by:

1. Ability to meet staffing goals as outlined by ECI leadership;
2. The development and maintenance of positive relationships with all stakeholders;
3.  Program is in a dynamic state of evolution and improvement.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

·         Sufficient strength, agility and mobility to perform essential functions

·         Must be able to work on a computer for an extended period of time

·         Must be able to travel locally for meetings, training and special events

·         Must be able to work some nights and weekends

·         Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

LEADERSHIP COMPETENCIES: