Operations Specialist

Graham Personnel Services

Greensboro, NC

JOB DETAILS
LOCATION
Greensboro, NC
POSTED
30+ days ago
 Client Service Associate – Wealth Management (Operations Focus)

We are partnering with a growing, well-established wealth management firm seeking a Client Service Associate to support operations, account management, and client service functions. This is a detail-driven, high-responsibility role working behind the scenes to ensure client accounts and documentation are handled accurately and efficiently.
This opportunity is ideal for someone who enjoys operations work, takes pride in accuracy, and thrives in a fast-paced environment with minimal bureaucracy.

Key Responsibilities
  • Manage new client onboarding, including account opening and asset transfer paperwork
  • Process account maintenance requests such as updates, cash movements, and service-related tasks
  • Coordinate with custodians and internal teams to resolve issues and ensure timely processing
  • Assist clients with completing documentation (including DocuSign and required forms)
  • Track multiple workflows across systems (CRM, reporting tools, custodial platforms)
  • Support operational and compliance-related functions as needed
  • Maintain a high level of accuracy while managing multiple priorities
Qualifications
  • 3+ years of experience in financial services, banking, mortgage, insurance, or wealth management
  • Hands-on experience with account documentation, onboarding, or transaction processing
  • Strong attention to detail with a “get it right the first time” mindset
  • Ability to work independently with minimal oversight
  • Comfortable communicating with clients in a professional manner as needed
  • Highly organized with the ability to manage multiple tasks in a fast-paced environment
  • Proficiency in Microsoft Office; experience with CRM systems and DocuSign preferred
Compensation & Benefits
  • Base salary and bonus potential (up to 10%)
  • Profit sharing plan
  • 100% employer-paid healthcare, including family coverage
  • 401(k) with company match
  • Stable, long-term opportunity with a collaborative team
Additional Details
  • Full-time, in-office position
  • Fast-paced, team-oriented environment
  • High level of ownership with minimal bureaucracy
If you’re someone who values accuracy, takes ownership of your work, and enjoys supporting clients through operational excellence, we’d love to connect.

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About the Company

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Graham Personnel Services