Operations Specialist (Level III)

Job Title: Operations Specialist (Level III)

Location: Plano, TX (TX2-981-02-29). Onsite parking available.

Duration: Contract - 12 months

Pay Range: $22.28/hr(W2)

Job ID: 407014

Work Arrangement: 5 days onsite required

Shift: Monday to Friday, 9:00 a.m. CST to 6:00 p.m. CST

Interview Process: 1st round via video with hiring manager and lead. 2nd round via video with hiring manager and skip-level manager.

Note: Must include location on resume.

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking an Operations Analyst to join our Payment Control Operations Team within the Syndicated and Corporate Lending Group. The ideal candidate will have strong experience in operations analysis, reporting, and exception processing and a proven ability to administer procedures, resolve complex issues, and support product and process implementations in a fast-paced environment.

Responsibilities:

• Support and administer defined procedures and routine analytics.
• Create and maintain operational reports and dashboards.
• Perform exception processing and ensure timely resolution.
• Coordinate implementation of products, services, and operational solutions.
• Assist in designing, documenting, implementing, and monitoring new products and services.
• Provide guidance to associates on procedural, technical, and operational changes.
• Manage large volumes of work with accuracy and organization.

Required Skills & Qualifications:

• Fundamental understanding of Microsoft Office applications.
• Excellent written and verbal communication skills.
• Proven ability to work independently and recommend business improvements.
• Strong problem-solving skills with timely resolution of complex issues.
• Ability to prioritize and multi-task in a fast-paced environment.

Preferred Skills:

• Experience in payment control or lending operations.
• Background in process documentation and operational change management.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.