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Operations Specialist

Red Rocks Credit Union

Littleton, CO

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JOB DETAILS
SKILLS
Banking Services, Communication Skills, Credit Union, Customer Experience, Detail Oriented, Documentation, Financial Operations, Financial Services, Financial Systems, Interpersonal Skills, Onboarding, Organizational Skills, Process Improvement, System Operations, Team Player, Training/Teaching, Tuition Reimbursement, Validation Testing
LOCATION
Littleton, CO
POSTED
Today

Join Our Team at Red Rocks Credit Union!

Looking for a workplace where culture, growth, and purpose come together? At Red Rocks CU, we're more than banking-we're about enriching lives™, including yours.

Why You'll Love Being a Red Rocker:

  • Employee Loan Discounts
  • 401(k) match (100% on first 3%)
  • Tuition Reimbursement
  • Flexible PTO & 11 Paid Holidays
  • Growth and development opportunities
  • Supportive, collaborative culture

What You'll Do:

  • Create and maintain operational documentation and training resources
  • Manage knowledge platforms to ensure accuracy and accessibility
  • Act as an SME in member service operations and financial systems
  • Support projects through testing, validation, and training development
  • Identify and recommend process improvements
  • Deliver onboarding and ongoing training (virtual and in-person)
  • Partner across teams to align training with business needs

You'll Thrive in This Role If You:

  • Proactively improve processes and drive efficiency
  • Build strong relationships with emotional intelligence
  • Stay organized and detail-oriented
  • Maintain a positive, solution-focused mindset
  • Are committed to delivering excellent member experiences
  • Enjoy collaboration and continuous learning

What We're Looking For:

  • 3–5 years of related experience
  • Degree, certification, or equivalent training/experience
  • Strong communication and interpersonal skills
  • Experience developing and delivering training
  • Knowledge of financial systems or operations (preferred)
  • Alignment with core values: Care for Others, Do the Right Thing, Collaborate

Work Environment:

This role follows a hybrid schedule, with in-office days on Tuesdays and Thursdays and remote work available Mondays, Wednesdays, and Fridays. There may be opportunities for increased in-office presence based on business needs.



Ready to learn more, make an impact, and join a team that cares? Apply today and start turning dreams into realities!


About the Company

R

Red Rocks Credit Union

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