Operations Specialist

We have a great client who is looking for an Operations Specialist in Madison, WI! This is an onsite, 4-month contract opportunity offering a starting pay rate of $19/hour. Schedule: M-F roughly 8:30-12:30 Job SummaryProvides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data. Essential Duties and Responsibilities

• Assists in troubleshooting and resolving safety, service, and operational issues.
• Creates, distributes, and closes-out customer tickets on a daily basis.
• Maintains and distributes department related information on a daily basis.
• Communicate with other supervisors and managers about operations and/or dispatch issues.
• Completes and maintains a variety of reports as directed by the department manager.
• Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
• Assists with data collection and reporting required for incentive pay programs.
• Assists with the processing of payments and other financial tasks as necessary.
• Assists in the implementation of operational projects as needed.
• Communicates with customers about service issues as needed.
• Communicates with employees about scheduling and work assignments as needed.
• May enter and maintain Service Machine SMART data on a daily basis.

 Qualifications

• High school diploma or G.E.D
• 0 to 4 years’ previous experience.
• Preferred: High school diploma or G.E.D, plus additional or specialized training
• Required to exert physical effort in handling objects less than 30 pounds occasionally
• Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) occasionally
• Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements part of the workday.

Apply Today!
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