JOB OPENING #: 9632
POSITION TITLE: Operations Specialist, Muni SMADEPARTMENT: Managed Accounts
POSITION SPECIFICATIONS:
Bachelor's Degree or relevant experience in lieu of degree. Bachelor's degree in business related major (Finance/Accounting) preferred. Experience in financial services or relevant classwork; two years of financial services industry experience in trade settlements preferred. Knowledge of domestic equity and fixed income settlement functions; familiarity with sponsor systems is a plus.
MAJOR DUTIES:
The Operations Specialist will be responsible for the daily trade support and reconciliation, data integrity verification, customer service to both internal and external clients, client onboarding and new account initialization, and data and client reporting. The position requires the ability to work independently, and responsibilities will be both specialized and general and will be dynamic in nature based on the activity of the department.
Research and resolve cash and position breaks. Maintenance of the various Portfolio Accounting and CRM Systems (Advent Axys, Perform, Salesforce, etc.) through the updating of other client data (such as restrictions, choice of strategy, and status codes). Reconcile daily trade settlement cycle including electronic trade confirmation, web-based settlement instruction maintenance, resolution of unmatched trades, fail trade tracking and elevating notices of fails due to short positions. Monitor internal and external trade routing and delivery including allocation delivery to custodians and brokers. Process client onboarding documents including questionnaires, investment policy statements, and other documents submitted by the client and in accordance with written Federated Hermes suitability standards/procedures. Setup new accounts on the Portfolio Accounting Systems, as well as on CRM system, which includes manual as well as automated data entry. Coordinate "first day of trading" for new accounts through communication with the Sponsor and/or SMA Trading Desk. Assist in the review, identification, and correction of anomalies in critical data points on all SMA recordkeeping systems. Escalate to supervisor any recurring data integrity issues and support management in addressing and correcting. Monitor voluntary corporate actions and reorganizations for all securities. Ensure security data is updated accordingly to reflect pre-refunding/ call notices. Participate in suggesting enhancements to recordkeeping systems that would increase efficiency and improve data integrity. Ensure that client inquiries are responded to in a timely and professional manner. Cash requests and account maintenance at custodians. Ensure the accuracy of cost basis information to CWH Trading Desk Process Financial Consultant/Sponsor requests for marketing materials, performance history, etc.
HOURS/LOCATION:
7:30 a.m. - 5:00 p.m. CST (overtime as required) Location - Chicago, IL 60654 (hybrid in-office work schedule)
EXPLANATORY COMMENTS:
Above average interpersonal and communication skills Detailed oriented and work well with deadlines. Advanced analytical and problem-solving abilities skills Process oriented with the ability to manage multiple tasks simultaneously.
The annual base salary range for this position is $63,000 - $85,000. In determining salary multiple factors will be taken into consideration such as primary work location, experience, education and skill set. In addition to base salary, this position includes eligibility for a bonus. We offer our Employees (and, as applicable, their dependents) medical, dental, prescription, vision, and basic life insurance benefits. Additionally, Employees are eligible to enroll in our company's 401(k) plan. Each calendar year employees are eligible for paid leave which includes fifteen vacation days, seven ill days, and ten holidays.
For more information, please click the following Link: Careers
COMMENCEMENT DATE:
02/10/2026
We are interested in qualified candidates who are eligible to work in the United States. However, we are not able to sponsor visas.
Federated Hermes is committed to providing equal employment opportunities in all aspects of employment to qualified individuals without regard to the following criteria: race, color, national origin, religion, sex, pregnancy, sexual orientation, gender identity or expression, mental or physical disability, age, familial or marital status, ancestry, military status, veteran status or genetic information as well as any other prohibited criteria under any local, state or federal law applicable to Federated Hermes. As part of the firm's equal employment opportunity statement, Federated Hermes will also comply with applicable government contractor obligations, including ensuring veterans and qualified people with disabilities are considered for employment and promotional opportunities consistent with current federal, state and local laws and regulations. Federated Hermes will also make reasonable accommodations for the religious practices or beliefs of applicants and employees, as well as for mental health or physical disability needs.
To review Federated Hermes' California Privacy Notice go to https://www.federatedinvestors.com/corporate/careers.do and select CA Applicant Notice.