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Operations Specialist

South Dakota State Government

Pierre, SD

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JOB DETAILS
SKILLS
Administrative Skills, Business Administration, Communication Skills, Conferences, Content Management, Contract Review, Detail Oriented, Driver's License, Establish Priorities, Follow Through, Functional Testing, Information Technology & Information Systems, Interpersonal Skills, Lift/Move 40 Pounds, Loading/Unloading, Logistics, Management Strategy, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Operational Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Software Development, Telecommunications, Time Management, Travel Planning, Usability Testing, Web Site Evaluation, Website Management, Writing Skills
LOCATION
Pierre, SD
POSTED
9 days ago
Job ID: 36602 - Operations Specialist
Agency: South Dakota Public Utilities Commission
Location: Pierre, South DakotaSalary: $77,000, depending on qualifications
Closing Date: July 16, 2026

This is a full-time position with the South Dakota Public Utilities Commission. For more information on the South Dakota PUC, please visit puc.sd.gov. This position is not remote and requires regular in-office work in Pierre, South Dakota.

The position is responsible to schedule commission proceedings, meetings and events; prepare logistics for certain meetings such as securing and setting up location and coordinating among participants; maintain a comprehensive commission calendar; compile bi-weekly commission meeting agendas; coordinate commissioner travel arrangements; monitor and track legislation; process telecommunications registrations; provide administrative support as needed and handle other duties as assigned by supervisor.

A key responsibility for the first 12-18 months will be to coordinate and oversee the comprehensive redevelopment of the PUC website that includes managing all phases of the project from initial scoping through launch, working closely with external vendors, the state Bureau of Information and Technology, PUC staff, and other key stakeholders. Specific duties involve leading proposal reviews, supporting contract award processes, guiding and monitoring development activities, facilitating communication among partners, coordinating usability and functional testing, ensuring timely issue resolution, and overseeing final implementation to deliver a modern, accessible, and user-focused website.

The position reports to the commission's executive director.

This position works in a typical office environment in the State Capitol Building in Pierre. This salaried position reports to the Executive Director. Normal working hours are Monday through Friday, 8:00 a.m. - 5:00 p.m. Occasional early mornings, evenings, or weekends may be necessary for event support or critical deadlines.

The Ideal Candidate Will Have:
A bachelor's degree in business administration, information systems, communications, or a related field and a minimum of two years of experience in administrative operational support is preferred.

Skills
  • Strong organizational skills with excellent attention to detail, including the ability to prioritize tasks, manage multiple projects, and follow through to completion.
  • Strong written communication skills with careful attention to grammar, punctuation, syntax, and clarity.
  • Strong verbal communication skills with the ability to clearly and professionally convey information, actively listen, and engage with a variety of stakeholders.
    Strong interpersonal skills and the ability to handle confidential information with discretion and professionalism.

Ability to:
  • Ability to work independently, take initiative, research options, and exercise sound judgment.
  • Ability to adapt to changing situations, priorities, and workloads.
  • Ability to set, manage, and meet deadlines.
  • Ability to understand, evaluate, and recommend website content management strategies.
  • Ability and willingness to work occasional extended hours as needed.
  • Ability to lift at least 40 pounds to load and unload materials and equipment for meetings and events.

Knowledge of:
  • IT infrastructure, tools, and services sufficient to facilitate clear communication among BIT representatives, IT vendors, and PUC staff, and to support the development and management of applications, including PUC websites.
  • Microsoft Office 365, with proficiency in Outlook, Word, Excel, PowerPoint, and related software applications.

Additional Information:
Travel and overnights are occasionally required to attend meetings, conferences, and other events. A valid driver's license is required.

Additional Requirements: To be considered, please attach a cover letter, resume and three professional references.

This position is exempt from the Civil Service Act.

This position is eligible for Veterans' Preference per ARSD 55:10:02:08.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.

Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=4BQ
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus

"An Equal Opportunity Employer"

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About the Company

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South Dakota State Government

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