Operations Specialist

Summary:

• Location: Schenectady, NY
• Duration: 12 Months
• Work Mode: Onsite

Responsibilities:

• Coordinate end-to-end onboarding support for new hires, including employees, contractors, and program participants.
• Create and maintain standardized onboarding documents, checklists, presentations, and process guides.
• Maintain onboarding websites, toolkit resources, and other shared materials used by new hires and stakeholders.
• Coordinate with HR, hiring managers, and key stakeholders on start dates, locations, system needs, and onboarding readiness.
• Coordinate computer ordering and setup for new hires and help managers complete equipment requests.
• Support or coordinate setup for required access and systems, including V drive, Box, EdCast, Smartsheet, Bench, MyTime, and other onboarding-related tools.
• Plan and coordinate new hire orientation sessions, onboarding events, kickoffs, and related learning experiences.
• Support EEDP onboarding and kickoff preparation, including communications, coordination, event logistics, and participant readiness.
• Support preparation and logistics for TLO-led trainings and workshops such as Cultivate, Innovation, Systems Thinking, Teardown, and EEDP information sessions.
• Develop, document, and maintain standard work for onboarding and operational processes.

Requirements:

• Experience in onboarding coordination, operations support, training logistics, program administration, or related business operations.
• Strong project coordination and organizational skills.
• Ability to manage multiple tasks, deadlines, and stakeholders simultaneously.
• Strong written and verbal communication skills.
• Experience working with Microsoft Office tools and collaboration platforms.

Preferred Skills:

• Comfort managing logistics, systems access coordination, and participant communications.
• Ability to work independently while coordinating across teams.
• Strong attention to detail and follow-through.
• Experience with event planning, onboarding processes, or early career program support preferred.