Operations Specialists

Pyramid, Inc

Tempe, AZ

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Analysis Skills, Banking Operations, Banking Services, Communication Skills, Customer Support/Service, Customer/Client Research, Data Entry, Detail Oriented, Establish Priorities, Financial Services, High School Diploma, Microsoft Excel, Microsoft Office, Microsoft Outlook, Operational Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Risk Management, Systems Administration/Management, Systems Reliability, Team Player, Time Management, Writing Skills

LOCATION

Tempe, AZ

POSTED

4 days ago

Immediate need for a talented Operations Specialists with experience in the Banking Industry. This is a 03+ Months Contract opportunity with long-term potential and is located in Tempe, AZ. Please review the job description below. Job ID: 19-46944 Key Responsibilities Perform duties & responsibilities specific to department functions & activities Research and resolve routine internal/external and client requests for all ACH account requests and inquiries Set up client profiles in the ACH Processing System and risk monitoring system Set up ACH Blocks and Filters requests Collaboration with internal business partners on ACH Issues as necessary Provide direct phone and email support for ACH Operations, using effective communication skills to assist internal business partners, corporate clients, and other Financial Institutions Work closely with the ACH team members on projects, system issues, and training Support the team in meeting daily deadlines Participate in miscellaneous projects as assigned by the Manager Assist in the research and provide solutions to basic operational issues Provide excellent client service either via email, phone and face to face Able to work with the public in a pleasant, cheerful, diplomatic manner and project a professional image. Perform a variety of operational functions technical in nature Applies acquired job skills and policies and procedures to complete assigned tasks within the Electronic Payments team. Key Requirements and Technology Experience: High School Diploma or higher Ability to key Data Entry required High accuracy required Strong time management skills, ability to prioritize tasks Prior Financial Services, bank operations experience required ACH experience preferred Proficiency in MS Office, Outlook and basic to intermediate excel skills Ability to learn and comprehend new system processes Reliability, flexibility, professional etiquette and sound judgment are important Team Player Attention to detail Organized Problem Solve and basic analytical skills Ability to work cooperatively Good verbal/written communication skills Our client is a leading Banking Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

About the Company

Pyramid, Inc

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