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Operations & Staffing Coordinator

MaidPro Crown Point

Merrillville, IN

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JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Computer Skills, Custodial Services, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, Email Technology, Employee Retention, Multitasking, Office Management, Onboarding, Operational Support, Operations, Order Supplies, Organizational Skills, People Management, Problem Solving Skills, Record Keeping, Resolve Customer Issues, Staff Requirements, Systems Maintenance, Team Player, Training/Teaching
LOCATION
Merrillville, IN
POSTED
12 days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Free food & snacks
  • Paid time off
  • Training & development

MaidPro is growing, and we are looking for a dependable, organized, and customer-focused Operations & Staffing Coordinator to join our office team. This position plays an important role in supporting daily operations, employee staffing, customer service, scheduling coordination, and office administration in a fast-paced environment.


We are seeking someone who is professional, detail-oriented, able to multitask effectively, and comfortable handling both employee and client communication with confidence and professionalism.


Responsibilities Include:


  • Assist with daily office operations and scheduling coordination
  • Support staffing needs including interviewing, onboarding, and employee communication
  • Handle customer service issues and client follow-up professionally
  • Coordinate service schedule adjustments and communicate updates to staff and clients
  • Maintain employee and client records accurately
  • Assist with inventory tracking and ordering office/cleaning supplies
  • Support recruiting efforts and hiring processes
  • Monitor office communication including phone calls, emails, and messages
  • Help maintain organized operational systems and documentation
  • Provide support to field staff and office management as needed
  • Support a positive team culture by building strong employee relationships and helping promote employee engagement and retention
  • Assist with planning employee appreciation activities, holiday events, team celebrations, and other morale-building initiatives
Qualifications:


  • Strong communication and customer service skills
  • Excellent organizational and multitasking abilities
  • Professional and dependable work ethic
  • Ability to remain calm and solution-focused in a fast-paced environment
  • Comfortable handling confidential information
  • Computer proficiency including email, scheduling systems, and basic office software
  • Previous office, operations, staffing, customer service, or administrative experience preferred
What We Offer:


  • Stable full-time daytime schedule
  • Supportive team environment
  • Opportunity for growth and increased responsibilities
  • Fast-paced and engaging work environment
  • Locally owned and operated business
This position is ideal for someone who enjoys organization, helping people, solving problems, and being part of a growing team-oriented company.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to MaidPro Corporate.

About the Company

M

MaidPro Crown Point

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