Are you a high-energy, hands-on leader who thrives in fast-paced environments and loves making things run like clockwork? Join our growing dry cleaning company with multiple locations and help us deliver exceptional service, streamline operations, and build a winning team. Our business is Red Hanger Cleaners/FRSTeam of Utah
What You’ll Do:
As our Operations Superstar, you’ll be the right hand of the executive team and the engine behind our daily success. Your responsibilities will include, but are not limited to:
Train and mentor team members across all locations to ensure consistency, quality, and excellent service
Lead customer service excellence—support front-line teams in creating memorable customer experiences
Enforce policies and procedures, ensuring operational consistency and accountability across all stores
Monitor and maintain key performance metrics, including production efficiency, turnaround time, quality control, and customer satisfaction
Coordinate logistics for pickup/delivery routes, inventory, and equipment across multiple locations
️ Identify and solve operational issues quickly and effectively, always looking for process improvements
Work directly with the leadership team on strategy, growth initiatives, and special projects
What We’re Looking For:
Proven experience in operations, retail, hospitality, or service-based businesses (multi-unit management a strong plus)
A natural leader with excellent people skills and a track record of developing strong teams
Detail-oriented and metrics-driven, with a sharp eye for both customer experience and operational efficiency
Able to thrive in a hands-on, roll-up-your-sleeves environment
Strong communication and problem-solving skills
Comfortable using technology and reporting tools to track performance and manage systems
Why Join Us?
Be a key leader in a respected and growing company
Work with a supportive, entrepreneurial team that values your ideas and leadership
Make a real difference—we’re not just cleaning clothes; we’re restoring confidence and serving our communities
Competitive pay, benefits, and opportunities for career growth
*****Pay based on experience and competency. Bonuses based on performance*****
This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to FRSTeam Corporate.
Numbers & Facts
Location
Salt Lake City, UT
Job Type
Full-time
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Skills
Communication Skillsunmatched
Customer Experienceunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Dry Cleaningunmatched
Entrepreneurshipunmatched
Franchise Managementunmatched
Health Insuranceunmatched
Housekeeping/Cleaningunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Logisticsunmatched
Mentoringunmatched
Metricsunmatched
Operations Processesunmatched
Performance Analysisunmatched
Performance Metricsunmatched
Problem Solving Skillsunmatched
Procedure Implementationunmatched
Process Improvementunmatched
Quality Controlunmatched
Retail Operationsunmatched
Service Deliveryunmatched
Systems Administration/Managementunmatched
Team Buildingunmatched
Team Lead/Managerunmatched
Transportation Routingunmatched
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