ODORZX INC. is hiring an experienced Operations Supervisor to lead daily carwash and detailing operations at our GRR site. This hands-on role requires a dependable leader who can manage a team, maintain service quality, and keep operations running safely and efficiently.
Responsibilities
Oversee daily site operations, coordinate assignments, and maintain workflow to meet client needs and company standards.
Lead, train, and coach carwash and detailing technicians, setting clear expectations for productivity, quality, and professionalism.
Inspect vehicles to verify cleaning and detailing standards are met and address deficiencies promptly.
Monitor cleaning supplies, detailing products, and equipment; coordinate replenishment and report maintenance needs.
Enforce safety procedures and proper use of equipment and cleaning products.
Address client questions and concerns professionally, escalating issues to management as needed.
Partner with management to improve efficiency, service quality, and client satisfaction.
Maintain accurate operational records, tracking sheets, attendance documentation, and employee performance records.
Work Schedule
Shift: 1:00 PM – 10:00 PM
Workdays: Thursday through Monday
Days off: Tuesday and Wednesday
Nights and weekends are required.
Requirements
Requirements
Previous supervisory experience in carwash, detailing, or a related field.
Ability to lead, train, and hold team members accountable for quality, productivity, and professionalism.
Strong organizational and time management skills to prioritize assignments and meet operational deadlines.
Attention to detail and a consistent commitment to service quality.
Working knowledge of vehicle cleaning and detailing techniques, equipment, products, and safe handling practices.
Strong communication and customer service skills, including the ability to resolve concerns professionally.
Ability to manage competing priorities and adapt to changing demands in a fast-paced environment.
Proficiency with computer applications for maintaining records, preparing reports, and tracking operational performance.
Availability to work Thursday through Monday, 1:00 PM–10:00 PM, including nights and weekends. Scheduled days off are Tuesday and Wednesday.
Why Join ODORZX INC.?
We offer competitive pay, opportunities for growth and development, and a supportive team environment. Bring your leadership experience and commitment to quality to a role where you can make a direct impact on daily operations.
To apply, submit your resume and a cover letter highlighting your relevant supervisory and industry experience.
Benefits
Full Time Benefits Include:
Vacation Time (After 1 Year)
401k With Match (After 1 Year)
Medical Benefits (Medical, Dental, Vision 60 days)
Sick Time
Personal Days (After 1 Year)
Company Paid Holidays
Company Paid Car, Gas, Insurance (Job Specific)
Company Paid Travel (Job Specific)
Employee Referral Program
Retention Bonus
Rapid Advancement Opportunities
Numbers & Facts
Location
Grand Rapids, MI
Skills
Car Washunmatched
Cleaning Equipmentunmatched
Coachingunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Establish Prioritiesunmatched
Health Planunmatched
Leadershipunmatched
Operationsunmatched
Operations Managementunmatched
Organizational Skillsunmatched
People Managementunmatched
Performance Analysisunmatched
Procedure Implementationunmatched
Quality Managementunmatched
Record Keepingunmatched
Reporting Skillsunmatched
Resolve Customer Issuesunmatched
Safety Processunmatched
Team Lead/Managerunmatched
Time Managementunmatched
Travel Industryunmatched
United States Department of Energy (DOE)unmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.