Operations Supervisor 2nd Shift (ON-SITE)

At Torrid we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

Shift: 2nd Shift Thursday, Friday Saturday Every other Wednesday (4:30pm-3:00am) ON-SITE

WHAT YOU'LL DO: 

• Assist shift manager with managing workflow to meet planned units/cartons per hour, cost per unit, level of service and accuracy standards. 
• Responsible for assisting the shift manager in overseeing the daily operation of the department. Plans, prioritizes, and communicates all department related activities to associates to ensure efficiency and accuracy. 
• Supervise functional areas to ensure all metrics are achieved; develop daily plan, monitor results, initiate changes to ensure daily goals are achieved. 
• Monitor productivity and work to meet operational objectives and goals while maintaining standards pertaining to safety, quality, and production. 
• Set priorities for team to ensure task completion, coordinates work activities with other supervisors. 
• Make decisions, often difficult and/or unpopular, by carefully weighing pros and cons and acting for benefit of the work team; coach/support subordinates in their decision-making efforts. 
• Lead start-up shift meetings to communicate important DC information. 
• Delegate tasks, train and monitor associate performance to meet and exceed productivity, accuracy, quality, safety, attendance goals in accordance with SOPs.
• Support and create a culture of consistency, fairness, and inclusiveness for associates. 
• Maintain general responsibility for disciplinary process in counseling, through oral and written warnings. Ensure accurate attendance/FTO records and scheduling are maintained.
• Hold staff accountable for conducting work in a safe manner, ensure that warehouse personnel have safe, efficient equipment to perform distribution functions and provide support for a culture that strives toward continuous improvement.  

WHAT YOU'LL NEED:

• Associate/bachelor’s degree or equivalent experience (3-5 years of DC supervisory experience
• 1-2 years’ experience in a fully automated warehouse/distribution center operation 
• Oral and written communications skills, Strong leadership with collaboration skills 
• Excellent PC Skills (Excel & Word): Microsoft office Package, WMS 
• Must be able to be flexible with schedule rotation based on business needs 

WHAT YOU'LL GET:

 A competitive benefits package including medical, dental, vision, 401K with company match, life insurance, short-term disability, flex time off and paid company holidays. Additional benefits include quarterly bonus potential, associate discount 40%-50%, tuition reimbursement

PHYSICAL REQUIREMENTS:

(with or without reasonable accommodation) Regularly required to sit, stand, bend and lift/move up to 30 pounds. May lift/move up to 50 pounds occasionally. Updated: 12.26.2023

We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or access www.torridcareers.com you can request reasonable accommodations by sending an email to 

accommodations@torrid.com

. Only messages left for this purpose will be returned. Our company participates in E-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window:

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California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
EEO Poster: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf