Sign upLog in

Operations Supervisor - CES

United Rentals

Deer Park, NY

Apply
JOB DETAILS
SALARY
$35.30–$56.45 Per Hour
SKILLS
Accounting, Administrative Skills, Coaching, Conflict Resolution, Corporate Compliance, Corporate Policies, Corrective Action, Cost Control, Customer Relations, Customer Support/Service, Driver's License, Equipment Rentals, Leadership, Lift/Move 25 Pounds, Lift/Move 40 Pounds, Maintain Compliance, Metrics, Microsoft Excel, Microsoft Office, On Site Support, Operational Strategy, Operations Management, Organizational Skills, Performance Management, Performance Metrics, Preventative Maintenance, Process Flow, Productivity Management, Profit & Loss, Reconciliation, Record Keeping, Rentals, Root Cause Analysis, Sales, Scorecarding, Service Delivery, Staff Training, Team Player, Time Management
LOCATION
Deer Park, NY
POSTED
Today
Great company. Great people. Great opportunities.

If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!

As a CES Operations Supervisor, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the CES Manager (or Branch Manager) you will provide the supervision needed to ensure safety, branch metric performance and Service efficiency, while contributing world-class sales and customer service support. You will be responsible for service and parts related administrative duties

What you'll do:

  • Support CES Manager in implementing actions to achieve financial objectives
  • Assist the CES Manager in ensuring compliance with all company policies, keep management informed of all customer concerns and advise of parts activities and trends to help build and cultivate customer relations.
  • Drive branch metrics by monitoring scorecard items, chargeability, reviewing technician time reporting, ensure all paid hours available for work, are recorded accurately and timely. Determining root causes and opportunities for improvement and providing coaching and feedback to staff, making recommendations for corrective actions
  • Support all aspects of Service and Parts to ensure world class service and operational excellence, including processing Service quotations, Work orders, Parts inventory, Monitor warranty reporting, run Preventative Maintenance reports, manage Field Service dispatch, and Invoice orders in compliance with company policies and procedures
  • Maximize operational effectiveness and efficiency by ensuring that staff is trained and compliant with the Work Flow Process; drive profitability by monitoring and controlling costs
  • May be responsible for day-to-day operational activities including opening and closing, cash drawer reconciliation and bank deposit, and others
  • Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication


Requirements:

  • Bachelors Degree preferred or comparable work experience
  • Minimum 3 years of successful sales or business management experience preferred
  • Supervision and leadership experience (2+ years) preferred
  • Understanding of accounting and P&L concepts preferred
  • Equipment rental experience
  • Proficient in most Microsoft Office Suite (particularly Excel) and Rentalman
  • Valid driver's license
  • Performance Management, Coaching, and Conflict Resolution Skills
  • Frequent lifting up to 10 lbs., occasional lifting up to 25 lbs., and seldom lifting up to 40 lbs.


This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Why join us?

We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
  • Paid Parental Leave
  • United Compassion Fund
  • Employee Discount Program
  • Career Development & Promotional Opportunities
  • Additional Vacation Buy Up Program (US Only)
  • Early Wage Access through Payactiv (US Hourly Only)
  • Paid Sick Leave
  • An inclusive and welcoming culture


Learn more about our full US benefit offerings here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

Compensation Range:
$35.30 - $56.45

About the Company

U

United Rentals

Founded in 1997, United Rentals is the largest equipment rental company in the world, with a store network nearly three times the size of any other provider, and locations in 49 states and 10 Canadian provinces. Building a better future is our commitment to the people and communities we serve. United Rentals, Inc. is the largest equipment rental company in the world. The company has an integrated network of 1,186 rental locations in North America and 11 in Europe. In North America, the company operates in 49 states and every Canadian province. The company’s approximately 18,500 employees serve construction and industrial customers, utilities, municipalities, homeowners and others. The company offers approximately 3,800 classes of equipment for rent with a total original cost of $14.18 billion. United Rentals is a member of the Standard & Poor’s 500 Index, the Barron’s 400 Index and the Russell 3000 Index® and is headquartered in Stamford, Conn. Additional information about United Rentals is available at unitedrentals.com. Our Customers Our diverse customer base includes construction and industrial companies, utilities, municipalities, government agencies and independent contractors. Most of our customers align with three categories: approximately 50% are non-construction, such as industrial; 46% are non-residential construction; and 4% are residential. We provide every customer with access to the best people, equipment and solutions in the industry. Our Mission Deploy the best people, equipment and solutions to enable our customers to safely build a better and stronger future. Our Values Safety First Act, and require others to act, in a manner that puts the safety of our employees, customers and communities first. A Passion For People Build a diverse workplace that challenges all employees to grow professionally and embrace teamwork. Visible Leadership Lead by example in every business decision and action, with a sense of humility and responsibility. Customer-Driven Support the best interests of our customers and develop better ways for them to succeed at their jobs. Absolute Integrity Always do the right thing, honor commitments and ensure appropriate corporate governance. Community-Minded Be an outstanding corporate citizen and a good neighbor in every sense by being helpful, respectful, law-abiding and friendly. Continuous Innovation Contribute to a culture of innovative thinking that empowers employees to improve quality, efficiency and customer service. Sustainability Engage in practices that lead to positive change by encouraging social accountability and environmental responsibility.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Rental Services
WEBSITE
http://www.unitedrentals.com

Resume Resources

Free Resume TemplatesFree Resume Builder