Operations Supervisor (Director of Operations) - AMIkids Gateways

WHY AMIkids?

AMIkids makes a positive difference in kids' lives every day. Many of our kids have faced challenges in school and are involved with the legal system; we are giving them the opportunity to turn their lives around. For over 50 years, we have encouraged kids to make positive changes in their lives.

We seek a Director of Operations to provide leadership to the Youth Care Specialists and direct care Supervisors to ensure alignment with established Program operations policies, procedures and protocol. Provide supervision for youth served in a safe and secure environment. Assist in the management of the day-to-day operations of the Program.

If this "WHY" resonates with you, you may have a place on our AMIkids team as the Director of Operations.     

Video: We Are AMIkids                  Website: www.AMIkids.org 

What you will be doing:

• Supervise youth and staff in accordance with established policies and procedures, serving as an advisor and positive role model,
• Coordinate daily staffing schedule; ensure coverage is maintained within required ratio,
• Oversee/supervise Program activities and field trips; ensure appropriate youth to staff ratio in accordance with contractual requirements,
• Execute/oversee and adhere to established safety and security policies and procedures; conduct youth and property searches for unauthorized items,
• De-escalate youth altercations and incidents, using authorized methods and notify leadership,
• Establish effective interpersonal communication skills encouraging positive cooperation; and increasing Team Member’s successful and meaningful interactions with youth,
• Plan and conduct regular staff meetings to include interactive open communication for the dissemination of information,
• Provide on-going training and development opportunities for Team Members, to include continued development regarding effective communication with youth,
• Provide constructive feedback and evaluate performance of direct reports for Team Member’s continued growth,
• May act as liaison between internal and external stakeholders,
• Participate in recruiting process.

Role requirements:

• Bachelor’s Degree in Business Administration, Education or related field;
• Minimum one (1) year supervisory experience, two (2) years preferred,
• Minimum of one (1) year experience within an educational or youth service program, preferably working with troubled youth.

Perks and Benefits:

What we offer to our Team Members are: Growth Opportunities (we develop our leaders from within); Health Benefits to eligible full-time employees, Paid Holidays and PTO, Wellness Benefits (EAP, Health Coaching), Retirement Plans (yes more than 1) and more! Check out our website to learn more about what we offer! https://amikids.org/careers/#employee-benefits