Operations Supervisor - IDS Cedar Rapids Airport

Discover an exciting future at the Airport!

Our Corporate Mission: We will endeavour to provide the highest level of customer satisfaction. We will strive to be the leader in our industry by setting new standards and by demanding more of ourselves than our clients do. We will not rest on our accomplishments but build on them in an effort to be the best we can. We will do this by focusing on safety, continuous process improvement, teamwork and innovation, all while maintaining the highest level of integrity. This is our commitment, this is our way.

Position Overview: The Operations Supervisor is responsible for the safe and cost-effective use of the facility equipment and labor within control of this position. Ensure all staff are compliance with Inland’s policy of superior service and satisfaction while maintaining compliance with all written company and Government rules and regulations.

Essential Duties and Responsibilities

• Support the company Mission Value Purpose (MVP) while exhibiting a high level of confidentiality.
• Manage daily operations, providing leadership and coaching across safety, performance, maintenance, flight operations, and customer service.
• Ensure aircraft are deiced properly in strict accordance with airline manual requirements and safety standards.
• Assist management with station audits, airline deicing reports, and responding to airline or FAA inquiries.
• Communicate airline manual updates to staff and coordinate security or accident reviews with management.
• Participate in safety reviews and recommend measures to prevent future operational occurrences.

Required Skills & Experience

• 5+ years of airport/airline or similar operational experience with a strong background in safety and regulatory compliance.
• College degree (or an equivalent combination of higher learning and professional experience).
• Successful completion of all IDS classroom and OJT deicing/anti-icing training.
• Intermediate proficiency with Microsoft Office (Outlook, Word, PowerPoint, and Excel).

Certifications & Licenses

• Valid driver’s license.

Supervisory Responsibilities

• Leads and supervises a team of operational staff, including:
  • Lead Deicers
  • Deicers

Work Environment

• Office & Warehouse: Mix of computer-based desk work and physically strenuous warehouse environments with exposure to noise, varying temperatures, and heavy machinery.
• Outdoor Ramp Operations: Extended standing outdoors with direct exposure to weather, dust, dirt, fuel, fumes, and airport ground service equipment.
• Safety Context: Potential exposure to loud noises, harmful materials, and heavy equipment (mitigated through safety protocols and PPE).

Physical Demands

• Ability to squat, stoop, kneel, bend, stretch, and crawl in awkward positions.
• Ability to lift, push, and pull up to 55 lbs regularly, and up to 75 lbs occasionally.
• Visual acuity required, including close, distance, color, peripheral vision, depth perception, and focus adjustment.
• Exposure to inherent airport operational hazards, managed via high-level training, PPE, and strict safety procedures.

Position Type & Expected Hours

• Full-time position with a minimum expectation of 40 hours per week.

Travel

• No travel is anticipated for this position.

Security Clearance

• Ability to obtain and maintain all security clearances required by Transport Canada, TSA, and/or local Airport Authorities.
• Ability to pass pre-employment background screenings.

Other Duties

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

The Inland Group of Companies offers a variety of opportunities to work in the field of aviation. Whether its deicing aircraft, protecting the environment, or keeping passengers and cargo moving, your future can take off with the Inland Group.